Latest Customer Support jobs at Checkr

Investigates and resolves at-risk drug and occupational health screening cases through customer, clinic, and candidate outreach. The role requires at least two years of coordination or customer-facing experience, strong judgment around HIPAA-protected information, and the ability to identify systemic process issues.

Manages at-risk drug and occupational health screening reports through customer, clinic, and candidate outreach, resolving exceptions and identifying systemic process gaps. Requires at least two years of customer-facing, vendor-facing, or coordination experience, strong judgment, phone skills, and HIPAA awareness.

Front-line Customer Support Specialist handling high-volume inbound inquiries via phone, email, and chat for a SaaS employment verification platform. Requires 1+ years support experience and strong troubleshooting skills.