Latest Customer Success jobs at Absorblms

Own client relationships, adoption, retention, and expansion for an LMS platform while advising customers on learning and development programs. The role requires 4–6 years of B2B SaaS experience, L&D program expertise, and strong consultative client skills.

Leads customer marketing and advocacy programs that improve onboarding, product adoption, engagement, retention, and expansion. The role manages a team, builds data-driven lifecycle journeys, and partners cross-functionally with Customer Success, Sales, Product, and Marketing teams.

Lead customer education and enablement programs for Absorb LMS to drive product adoption, retention, and revenue expansion. Build and scale Absorb Academy, create adoption playbooks, and partner cross-functionally with Product, Sales, and GTM using data and AI tools.

Leads customer enablement from onboarding through expansion, building education, adoption, and advocacy programs that improve retention and revenue. Requires 5+ years in B2B SaaS and substantial experience scaling customer enablement functions.