UX Design Manager

Responsibilities

• Establish the design vision, principles, and standards that guide all UI/UX work across the company.
• Define how UX integrates with product and engineering — from discovery through delivery — and codify the rituals, artifacts, and decision rights that make it work.
• Lead UX design across multiple Veracross product areas, including SIS, Admissions, Academics, Communications, Fundraising, and FinTech.
• Work within and evolve our design systems, ensuring consistency across legacy interfaces while contributing to modern, scalable design patterns.
• Conduct user research and usability testing to deeply understand the needs of diverse personas—teachers, families, administrators, and students.
• Create wireframes, prototypes, user flows, and high-fidelity designs that communicate clear, intuitive solutions for complex workflows.
• Collaborate closely with product managers and engineering teams, translating requirements into elegant, feasible designs that scale across the platform.
• Partner with engineering to ensure designs are implemented accurately across Ruby on Rails, Vue.js, and legacy front-end frameworks.
• Use AI-assisted design tools to accelerate exploration, generate variations, and support documentation.
• Advocate for UX best practices, accessibility standards, and user-centered decision-making across the organization.
• Contribute to design system governance, helping define components, patterns, and guidelines used across all Veracross products.
• Document UX patterns, research insights, and design rationale, ensuring clarity and alignment across teams.
• Support cross-product integrations, ensuring cohesive experiences across the entire Veracross platform.
• Manage, mentor, and develop UX designers across our product portfolio.

Requirements

• 5+ years of professional UX or product design experience, ideally in SaaS or complex workflow-driven products.
• 1-2 years of managing or leading designers.
• Strong portfolio demonstrating user-centered design, problem-solving, and clear interaction design thinking.
• Experience working within both modern and legacy design systems, with the ability to improve and extend them thoughtfully.
• Proficiency with modern design tools (Figma preferred) and comfort using AI-assisted design workflows.
• Ability to conduct user research, usability testing, and synthesize insights into actionable design recommendations.
• Strong understanding of UX principles, interaction design, information architecture, and accessibility standards.
• Excellent communication skills, with the ability to present design decisions clearly to designers, engineers, and non-technical stakeholders.
• Experience collaborating with engineering teams and understanding technical constraints across front-end frameworks.
• Ability to work effectively in a remote, mostly asynchronous environment.
• A flexible, curious, and collaborative mindset.
• Authorized to work in the United States.

Nice-to-Haves

• Experience designing for education technology, student information systems, or multi-persona platforms.
• Familiarity with Ruby on Rails or Vue.js environments and how design decisions translate into implementation.
• Experience modernizing legacy interfaces or migrating products to new design systems.
• Background in service design, workflow mapping, or complex multi-system environments.
• Experience contributing to or managing a design system at scale.
• Comfort facilitating workshops, design critiques, or cross-functional alignment sessions.
• Experience working with distributed teams across multiple time zones.

Compensation & Benefits

• Salary range: $140k to $160k (annualized USD) in addition to potential bonus.
• 3 weeks of vacation per year.
• 14 paid holidays per year (including the week off between Christmas and New Year's Eve).
• 56 hours of paid sick leave annually.
• Top tier benefits - Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed).
• Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits.