Technical Program Manager
Lead large-scale technical programs across engineering teams, own incident response processes, and drive cross-functional execution. Requires 5+ years TPM experience, AI fluency, and a technical bachelor's degree.
What You'll Do
- Lead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization
- Own Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidents
- Be the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks
- Own programs end-to-end: from scoping and kickoff through delivery, observability, and retrospective
- Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization
- Collaborate with lead engineers, engineering managers and other groups to help communicate business and engineering strategies to the wider organization
- Help shape how the TPM function operates at Ramp: set standards, define playbooks, and raise the bar for how technical programs are run
What You Need
- 5+ years of TPM experience, ideally in a high-growth startup environment
- Genuine AI fluency: you are actively building with and thinking about AI tools (Cursor, Claude Code, etc.) and using them in day-to-day work
- Ability to operate as both executor and leader
- Proven ability to earn trust quickly and become the person teams want to confide in
- BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, or related)
- Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency
Nice to Haves
- Experience building programs at high-rigor, fast-moving companies
- Background as a software engineer or technical founder
- Familiarity with how LLM-based systems are built and deployed — enough to have a meaningful technical conversation with the engineers building them
Benefits
- Flexible PTO
- Unlimited AI token usage
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (80 days) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation support to NYC or SF (as needed)
Head of Post Sales Technology
Lead AI-first transformation of customer support technology, owning strategy, architecture, and implementation of AI agents, automation, and predictive analytics across post-sales functions. Requires 10+ years leading AI adoption at scale plus product management experience.
Program Manager, Product
Own execution of the Product Legal Program at Databricks, managing compliance workstreams, building Jira automations and AI tooling, and maintaining operational dashboards for legal reviews supporting engineering and product teams.
Manager II, Technical Program Management - Platforms
Lead a portfolio of complex technical programs across Quality Engineering, Client Foundations, and Ads & Core Infrastructure. Drive modernization, reliability, and developer productivity initiatives while managing a small TPM team.
Staff Program Manager Brand Campaigns
Lead complex, multi-quarter cross-functional programs at Duolingo, turning strategy into scalable execution while aligning senior stakeholders and building systems that help teams ship impactful work on time. Requires 10+ years of program management experience in consumer tech.
Staff Program Manager Brand Campaigns
Lead complex, multi-quarter cross-functional programs at Duolingo, turning strategy into scalable execution while aligning senior stakeholders and managing a bench of freelancers. Requires 10+ years of program management experience in consumer tech.