Strategic Account Executive 3 - ISV
Lead strategic relationships with enterprise ISV customers consuming Twilio's messaging, voice, and email services. Drive consultative sales cycles, manage forecasts, and expand revenue across large-scale global accounts.
Responsibilities
- Manage and expand some of our most important ISV customer accounts
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
- Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio
- Serve on a cross-functional account team with representatives from product, finance, support, and services teams
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
- Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce
- Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization
Requirements
- 5+ years of tech sales experience, with at least 3 years in a full-cycle closing role
- Expertise in managing or leading quantitative, highly analytical products and solutions for customers
- Accountable for relationship management, cross sells, upsells and solutions consulting
- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
- Analytical account development strategy based on using data to find opportunities and prove value
- Demonstrated track record of managing business forecasts and financial models
- Entrepreneurial mindset with appetite to define process and build programs
- Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
- Excellent verbal and written communication skills
- Bachelor’s Degree or equivalent years of experience
Nice-to-Haves
- Experience selling to ISVs
- Software, SaaS, CPaaS or PaaS selling experience
- Experience selling API-based solutions
Compensation & Benefits
- This role is eligible to earn commissions
- This role may be eligible to participate in Twilio’s equity plan
- Health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave
- Offerings vary by location
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