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Strategic Account Executive 3 - ISV

103k – 144kUnited StatesRemote5+ YOE
Summary

Lead strategic relationships with enterprise ISV customers consuming Twilio's messaging, voice, and email services. Drive consultative sales cycles, manage forecasts, and expand revenue across large-scale global accounts.

About the role

Responsibilities

  • Manage and expand some of our most important ISV customer accounts
  • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
  • Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio
  • Serve on a cross-functional account team with representatives from product, finance, support, and services teams
  • Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
  • Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
  • Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce
  • Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization

Requirements

  • 5+ years of tech sales experience, with at least 3 years in a full-cycle closing role
  • Expertise in managing or leading quantitative, highly analytical products and solutions for customers
  • Accountable for relationship management, cross sells, upsells and solutions consulting
  • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
  • Analytical account development strategy based on using data to find opportunities and prove value
  • Demonstrated track record of managing business forecasts and financial models
  • Entrepreneurial mindset with appetite to define process and build programs
  • Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
  • Excellent verbal and written communication skills
  • Bachelor’s Degree or equivalent years of experience

Nice-to-Haves

  • Experience selling to ISVs
  • Software, SaaS, CPaaS or PaaS selling experience
  • Experience selling API-based solutions

Compensation & Benefits

  • This role is eligible to earn commissions
  • This role may be eligible to participate in Twilio’s equity plan
  • Health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave
  • Offerings vary by location
Skills
SalesforceAccount ManagementEnterprise SalesConsultative SellingForecastingPipeline ManagementCross-functional CollaborationRevenue GrowthRelationship ManagementAPI Solutions
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