Staff Machine Learning Engineer
Build and deploy cutting-edge ML and Generative AI systems to transform Airbnb's customer support experience, focusing on LLM fine-tuning, RAG, and intelligent service automation.
Responsibilities
- Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems
- Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
- Learn and share the latest AI/ML technologies with the team
Requirements
- PhD/Master’s degree, preferably in CS, or equivalent experience
- 9+ years of ML engineering experience, with ownership responsibility over large-scale software systems
- Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
- Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
Nice-to-Haves
- Experience with LLM driven chatbot and Agentic AI products
Compensation & Benefits
- Base pay range: $212,000—$260,000 USD
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits
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