Staff Backend Product Software Engineer, Commerce Platform

Responsibilities

• Design and evolve scalable backend systems that power Dropbox’s Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows.
• Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability.
• Lead efforts to simplify legacy architectures, reduce system fragmentation, and build generalized, product-agnostic solutions.
• Own end-to-end reliability of revenue-critical systems, including validation, rollout safety, monitoring, and incident response.
• Partner cross-functionally with Engineering, Sales, Finance, and GTM teams to translate business requirements into durable technical solutions.
• Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform.
• Take ownership of large, ambiguous problem spaces and drive them from definition through execution, influencing both technical and business stakeholders.

Requirements

• BS, MS, or PhD in Computer Science or a related technical field involving programming (e.g., Computer Engineering), or equivalent practical experience.
• 12+ years of professional software development experience.
• Proven expertise in building and maintaining large-scale, distributed backend systems.
• Strong system design skills, particularly in complex, stateful, or workflow-driven systems.
• Experience building reliable systems with a focus on validation, rollout safety, monitoring, and maintainability.
• Experience working on systems in a monetary domain such as ecommerce, subscriptions, billing, payments, or financial systems.
• Strong communication and collaboration skills, with experience influencing cross-functional stakeholders.

Preferred Qualifications

• Experience with CRM, CPQ, Billing, ecommerce, or similar enterprise workflow platforms (e.g., Salesforce).
• Track record of simplifying or modernizing legacy systems into scalable, maintainable architectures.
• Experience working on revenue-critical or monetization platforms at scale.
• Experience improving data consistency and integrity across distributed systems.
• Demonstrated ability to influence technical direction across teams without direct authority.

Compensation

US Zone 2: $223,400—$302,200 USD
US Zone 3: $198,600—$268,600 USD