Solutions Architect / Engineer
Hands-on Solutions Engineer partnering with sales for client onboardings, troubleshooting, and architecture reviews. Collaborates on platform development, technical roadmap, and cloud-native infrastructure using AWS, GCP, Azure. Requires 3+ years experience and BS/MS in CS/Engineering.
Responsibilities
- Partner with the sales team to facilitate client onboardings and architecture reviews.
- Assist clients pre- and post-sale with onboarding and troubleshooting issues on the Pump platform.
- Collaborate with engineers and designers to build a user-friendly, scalable, and intuitive platform.
- Define and execute the technical roadmap, balancing innovation with technical debt.
- Develop, extend, and maintain development processes, tools, and workflows.
- Contribute to product strategy and roadmap.
- Design and implement cloud-native infrastructure alongside the team.
Qualifications
- BS or MS in Computer Science, Engineering, or a related field.
- 3+ years of experience as a DevOps Engineer, Cloud Engineer, Platform Engineer, or Solutions Engineer, focused on cloud-native infrastructure.
- Experience in pre-sales or post-sales solution engineering and other client-facing roles.
- Must-have: Experience with AWS, GCP, and Azure; knowledge of cloud cost and billing is a plus.
- Experience with Infrastructure-as-Code tools: CloudFormation, Terraform, CDK, etc.
- Nice-to-have: Kubernetes, Docker, and distributed systems.
- Certifications in AWS, GCP, Azure, Kubernetes, or Terraform are a plus.
- Strong communication skills and ability to collaborate across teams.
- Enjoys prototyping and experimenting quickly.
- Ability to work full-time in-office, 5 days/week.
Compensation
$70,000—$150,000 USD
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