Solution Lead - Nursing
The Solution Lead - Nursing will provide expert clinical insights and support the evaluation of Abridge’s nursing solutions, acting as the clinical voice during customer interactions. This role bridges the gap between clinical practice and technology implementation, ensuring solutions address real-world nursing challenges.
The Role
We are seeking a dynamic and experienced Solution Lead – Nursing to join our Solution Design organization. As a strategic partner within the commercial team, you will provide expert clinical insights, support the evaluation of Abridge’s nursing solutions, and act as the clinical voice and advocate during customer interactions. Leveraging your clinical background and technological expertise, you will bridge the gap between clinical practice and technology implementation, ensuring our solutions effectively address real-world nursing challenges. This role will help articulate and translate the value of Abridge’s nursing solutions clearly and effectively to senior clinical and executive leadership.
What You’ll Do
- Clinical Expertise and Advocacy: Serve as a clinical resource supporting sales and partner success teams by demonstrating how Abridge’s nursing solutions enhance clinical workflows and patient outcomes.
- Strategic Commercial Support: Partner closely with commercial teams during demos, customer presentations, and strategic engagements, providing clinical credibility and subject matter expertise to executive-level audiences.
- Customer Engagement: Act as the "boots on the ground" voice of nursing, engaging directly with prospective and current customers, including senior leadership, to articulate clinical value, address questions, and facilitate adoption.
- Solution Feedback Loop: Regularly provide insights and feedback from prospect interactions to the product and engineering teams, assisting in prioritizing product enhancements to align with clinical needs.
- Thought Leadership: Represent Abridge at industry conferences, webinars, and events as a clinical thought leader, enhancing Abridge’s credibility within the healthcare community.
- Product Expertise and Collaboration: Serve as the product expert for the commercial team, collaborating closely with the Product team to ensure alignment between customer needs, solution capabilities, and product roadmap.
What You’ll Bring
- Clinical Experience: Significant experience as a Registered Nurse, ideally within acute care, critical care, or med-surg background.
- Technology Integration: Proven track record working in healthcare technology roles (e.g., Clinical Informatics, Enterprise Analytics, Implementation Executive), demonstrating successful adoption and integration of clinical solutions.
- Communication Skills: Exceptional ability to clearly communicate complex clinical and technical concepts to diverse stakeholders, including frontline clinicians, healthcare executives, and technical teams.
- Executive Presence: Demonstrated experience and comfort engaging and influencing senior executives, including CNOs, CNIOs, CMIOs, CIOs, and CFOs.
- Collaboration and Leadership: Demonstrated ability to work cross-functionally, influence without direct authority, and serve as a trusted clinical advisor internally and externally.
- Analytical and Strategic Thinking: Ability to evaluate clinical workflows, identify opportunities for improvement, and translate clinical requirements into technological solutions.
Bonus Points If...
- MSN or equivalent advanced nursing degree preferred.
- Experience in clinical success, implementation leadership, clinical analytics, or similar roles within major health systems or healthcare technology companies (e.g., Epic).
- Proven ability to manage and lead teams or complex projects, ideally with experience in healthcare quality, analytics, and informatics initiatives.
This role requires 25% travel
Why Work at Abridge?
At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.
Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.
Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.
We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.
If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.
How we take care of Abridgers:
- Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
- Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
- Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
- Paid Parental Leave: Generous paid parental leave for all full-time employees.
- Family Forming Benefits: Resources and financial support to help you build your family.
- 401(k) Matching: Contribution matching to help invest in your future.
- Personal Device Allowance: Tax free funds for personal device usage.
- Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
- Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
- Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
- Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
- Compensation and Equity: Competitive compensation and equity grants for full time employees.
- ... and much more!
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