Senior Product Manager - Platform

Responsibilities

Own the Enterprise Platform Roadmap

• Define and drive the roadmap for Mixpanel’s enterprise management surface — RBAC, SSO/passkeys, auth services, audit logs, admin controls, bulk user management, and settings UX
• Develop a principled view of what the platform must guarantee (security, compliance, reliability) vs. what can be iterative — and sequence investments accordingly
• Anticipate requirements from enterprise customers, internal security reviews, and compliance obligations; design ahead of the ask rather than reacting to it
• Build business cases for platform investments, making the indirect ROI of security and compliance work legible to leadership
• Establish operating cadence and governance across the two engineering tracks: align dependencies, create clear owners, and ensure predictable delivery

Lead with Curiosity and Disciplined Discovery

• Approach every platform problem with structured curiosity: frame clear hypotheses, test assumptions with lightweight experiments, and evaluate second-order effects before committing
• Stay directly connected to enterprise customers and security-facing stakeholders (Sales, CS, Legal) to understand how platform limitations show up in real deals and renewals
• Synthesize signal from security reviews, compliance inquiries, support tickets, and customer interviews into clear, prioritized product proposals

Drive Cross-Team Platform Integrity

• Own the consistency and reliability of shared authentication, permissions, and admin patterns across Mixpanel’s product portfolio — ensure every product team builds on a stable, well-governed foundation
• Partner with engineering leads to define clear APIs, auth contracts, and permission interfaces that prevent hidden dependencies and enable safe evolution
• Define and maintain measurement standards for platform health: uptime, auth failure rates, admin task completion, enterprise onboarding velocity
• Work closely with application security to ensure platform features meet enterprise security standards and pass external audits

We're Looking For

Experience

• 5+ years of PM experience owning meaningful problems end-to-end; direct experience with identity, access management, enterprise administration, or security-adjacent product work strongly preferred
• Track record of driving alignment and delivering outcomes across engineering, security, and GTM functions without formal authority
• Experience building business cases for security, compliance, or infrastructure investments where ROI is indirect or realized over long time horizons
• Familiarity with enterprise sales and the role platform features (SSO, RBAC, audit logs) play in closing and renewing enterprise accounts

Skills

• Systems thinker: you understand how platform-layer decisions ripple across products, user journeys, and engineering teams, and you reason about second-order effects before committing to a direction
• Technical fluency: credible with engineers on identity, auth, and security infrastructure tradeoffs; can partner on architecture-level product decisions without needing to be an engineer
• Curious by default: you ask better questions before proposing solutions, challenge assumptions respectfully, and design lightweight experiments to validate direction
• Customer-obsessed even on infrastructure: you stay connected to how platform quality shows up for end users and enterprise admins, not just internal teams
• Clear, direct communicator: you can write a crisp one-pager, align senior stakeholders on a difficult tradeoff, and make security/compliance topics accessible to non-technical audiences
• AI-native: you use AI tools actively in your day-to-day product work — research, synthesis, discovery — and can point to specific ways they’ve changed how you operate

Bonus Points

• Deep familiarity with SSO protocols (SAML, OIDC), passkeys/WebAuthn, or RBAC design patterns
• Experience navigating SOC 2, GDPR, or enterprise security review processes as a PM
• Hands-on Mixpanel user who understands the product from the inside
• Experience at a company navigating single-product to multiproduct platform complexity
• Experience writing production-grade software or working directly with auth/identity APIs