Senior Product Manager
Lead product strategy for internal operational platforms and AI-powered tooling at a mental health tech company. Drive workflow orchestration, system integrations, and automation initiatives partnering with Clinical, Operations, Engineering, and Data teams.
Responsibilities
- Lead product strategy and execution for internal platforms and tooling that support clinical and operational workflows
- Develop and maintain a long-term roadmap for operational systems, workflow orchestration, and internal platform capabilities
- Partner with Clinical and Operations teams to identify pain points and translate them into scalable, high-impact product solutions
- Identify opportunities to leverage AI and automation to reduce manual work, improve operational efficiency, and enhance decision-making
- Contribute to the development of AI-powered capabilities and intelligence layers within internal tooling and workflows
- Balance short-term operational priorities with long-term platform investments and scalability goals
- Lead cross-functional collaboration with Engineering, Design, Data, Clinical, and Operations partners
- Anticipate dependencies, manage product risks, and drive alignment across stakeholders
- Define success metrics, establish measurable goals, and use data to evaluate product impact
Requirements
- 4+ years of experience in product management in fast-paced, technology-driven environments
- Experience leading complex product initiatives across multiple teams and systems
- Ability to develop product strategy, prioritize effectively, and execute against long-term roadmaps
- Strong interest in AI-driven products and ability to identify practical applications of AI in operational environments
- Familiarity with AI concepts and technologies including automation, large language models (LLMs), and decision-support systems
- Experience evaluating where AI solutions add value versus simpler workflow improvements
- Comfort partnering with Engineering and Data teams on technically complex or AI-enabled initiatives
- Experience working across interconnected systems and understanding technical dependencies, integrations, and operational trade-offs
- Strong product judgment and ability to navigate ambiguity
- Excellent communication and organizational skills
Nice to Have
- Experience building internal tools, platforms, or workflow systems
- Experience working with clinical or operations teams
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