Senior Platform Software Engineer, Transport

Responsibilities

• Join a senior, distributed team: Become part of a closely-knit group of senior engineers at the intersection of application and infrastructure, working asynchronously with ongoing communication in public Slack channels.
• Architect and build platform infrastructure: Design, build, and operate foundational components of our multi-cell platform, including service routing, cloud networking, and the control plane for managing account lifecycles.
• Drive seamless migrations: Develop and automate the tooling to migrate customer accounts from legacy environments to the new multi-cell architecture at scale.
• Develop scalable backend services: Write robust, high-quality backend services and infrastructure code, primarily in Go and Python, with opportunities to work with Rust.
• Tackle cloud networking challenges: Collaborate on network architecture design, including VPC management, load balancing, DNS, PrivateLink, and service mesh configurations to support single-tenant and multi-tenant deployments.
• Automate for scale: Design and implement automation using tools like Argo Workflows, Kubernetes, and Terraform to enhance the reliability, efficiency, and scalability of our platform.
• Collaborate and mentor: Work closely with product engineering teams, security, and customer support to unblock feature conformance, define technical direction, and mentor other engineers.
• Own and troubleshoot: Take strong ownership of distributed systems, troubleshoot complex issues across application and network layers, and participate in an on-call rotation to maintain high availability.

Requirements

• Worked asynchronously as part of a fully-remote, distributed team.
• Experienced backend or platform engineer, proficient in languages like Go or Python, with a history of building large-scale distributed systems.
• Deep expertise in modern cloud infrastructure, including extensive hands-on experience with a major cloud provider (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform).
• Thrive at the intersection of product and infrastructure, with a passion for building internal platforms and automation that enhance developer productivity and platform reliability.
• Familiarity with cloud networking concepts, including load balancing, DNS, VPCs, proxies, and service mesh technologies — or have a strong desire to learn and grow in this domain.
• Take strong ownership of your work from end-to-end, demonstrating a systematic, customer-focused approach to problem-solving and a track record of contributing to complex technical projects.
• Proactive and collaborative communicator, skilled at articulating technical concepts to both technical and non-technical partners and working effectively across team boundaries.

Nice-to-haves

• Direct experience with cell-based or multi-tenant architectures, particularly with building tooling for large-scale account migrations.
• Proven track record of building internal developer platforms or self-service infrastructure that empowers other engineers.
• Hands-on experience with cloud networking tools such as nginx, Istio, Envoy, AWS Transit Gateway, PrivateLink, or Kubernetes CNI/service mesh implementations.
• Deep expertise in multi-cloud strategies, including tools for cross-cloud management and cost optimization.
• Advanced proficiency with our core technologies, including extensive professional experience with both Go and Python, and an interest in or exposure to Rust.
• Advanced industry certifications (e.g., AWS Certified Solutions Architect – Professional, AWS Advanced Networking Specialty, Certified Kubernetes Administrator) or contributions to open-source cloud-native projects.

Qualifications

• 5+ years of professional software engineering experience, particularly in platform, infrastructure, or backend roles supporting SaaS applications.
• A Bachelor's degree in Computer Science or a related technical field is preferred, though equivalent practical experience or bootcamp completion with relevant work history will be considered.

Compensation & Benefits

• Typical starting salary range: $147,000 - $178,000 USD
• In select locations (Boston, Chicago, Denver, Los Angeles, Philadelphia, New York Metro, San Francisco, DC Metro, Seattle, Austin): $163,000 - $198,000 USD
• Equity stake
• Unlimited vacation
• 401k w/3% guaranteed contribution
• Excellent healthcare
• Paid Parental Leave
• Wellness stipend
• Home office stipend, and more!