Senior Legal Operations Manager
Build and manage legal operations infrastructure including CLM administration, AI tool configuration, and process automation for a healthcare data analytics company. Own LinkSquares CLM and legal tech stack end-to-end, reporting to Deputy General Counsel.
CLM Administration & Commercial Support
- Serve as the primary administrator and subject-matter expert for LinkSquares CLM, including end-to-end workflow configuration, template management, metadata governance, routing logic, user permissions, and repository integrity.
- Proactively monitor the LinkSquares product roadmap; evaluate and champion adoption of new features where they improve contracting operations.
- Analyze contracting data and usage patterns to identify inefficiencies and implement structural workflow improvements that reduce cycle times and attorney involvement in routine tasks.
- Translate business requirements from attorneys and commercial stakeholders into clear, functional LinkSquares workflows, independently and without iterative redeliberation.
- Track and report on CLM performance metrics—including cycle times, self-service rates, routing accuracy, and adoption trends—and deliver actionable reporting to legal leadership.
- Maintain data integrity and governance standards across the contract repository.
Legal Technology Administration
- Serve as the primary administrator and owner of all legal technology tools, including evaluating, implementing, and maintaining the legal tech stack in coordination with the Deputy General Counsel.
- Develop and maintain a legal technology roadmap aligned with the team's operational priorities and Komodo's broader enterprise systems.
- Coordinate with IT, Procurement, and external vendors on tool integrations, license management, and system configurations.
- Build and maintain dashboards and reporting mechanisms that surface operational insights to legal leadership.
AI Tool Configuration & Automation
- Configure, administer, and optimize AI tools deployed by the Legal team, including Claude Cowork (Anthropic), and evaluate additional AI solutions for legal use cases.
- Design and implement AI-assisted workflows to automate routine legal tasks, including contract review support, intake triage, document generation, and knowledge retrieval.
- Serve as the Legal team's internal expert on responsible AI adoption—establishing governance standards, use-case guardrails, and evaluation frameworks for new AI tools.
- Partner with Legal leadership to identify automation opportunities and translate them into implemented, measurable workflow improvements.
- Stay current on developments in legal AI and surface relevant tools and capabilities to the Deputy General Counsel for strategic consideration.
Legal Operations & Process Infrastructure
- Design, implement, and maintain scalable legal operations processes, including intake workflows, legal request triage, template libraries, playbooks, and knowledge management systems.
- Build and maintain enablement materials—including training guides, workflow documentation, and self-service resources—to improve adoption and reduce attorney time spent on operational questions.
- Identify process gaps and implement structural solutions, rather than one-off fixes, with an eye toward repeatability and scale.
- Manage and coordinate external legal technology vendors to ensure effective partnerships, timely support, and strong return on investment.
Cross-Functional Partnerships
- Act as the primary operational partner to the commercial legal team, proactively reducing administrative burden.
- Collaborate with IT, Finance, Procurement, Sales Operations, and other business stakeholders to align legal processes with enterprise systems and workflows.
- Lead cross-functional projects related to legal technology, process redesign, and tool implementation, owning timelines, stakeholder communication, and rollout independently.
- Serve as the first point of contact for business users on contract workflow questions, intake processes, and system-related inquiries.
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