Salesforce Quality Engineer
Builds and owns Salesforce QA program for GTM and finance systems, implementing automation frameworks, risk-based testing, observability, and CI/CD integration to ensure revenue-critical workflows. Requires 5+ years QA experience with 3+ in Salesforce.
Responsibilities
- Design and implement the end-to-end QA operating model for Business Systems releases from scratch (intake → risk assessment → test planning → execution → sign-off → post-release verification)
- Define and track QA program health metrics - including defect escape rate, test coverage, release failure rate, and mean time to detect
- Facilitate or coordinate UAT with business stakeholders for high-impact releases
- Build a risk-based quality strategy that prioritizes testing and automation based on revenue impact, data integrity, compliance, and system criticality
- Establish and maintain a balanced test automation foundation: unit-level (Apex), Salesforce automation (flows/LWC), end-to-end UI regression, REST/SOAP API validation, and integration/service checks
- Implement observability and exception reporting infrastructure; establish error detection, alerting, dashboards, and runbooks
- Enable and coach admins and developers to build testable solutions
- Define QA standards and templates (test plan, regression checklist, release readiness, rollback plan)
- Execute targeted manual/exploratory testing for high-risk changes
Requirements
- 5+ years in quality assurance, with at least 3 years with Salesforce QA experience
- Proven ability to build or scale a QA program from the ground up
- Deep fluency with Salesforce testing practices: Apex unit tests, deployment standards, flow testing concepts, scalable regression strategies
- Hands-on experience building and maintaining UI/E2E automation frameworks
- Familiarity with testing integration workflows and iPaaS tools (Workato, Mulesoft, Boomi)
- Strong stakeholder management skills
- Comfort with ambiguity and zero-to-one environments
- Open to using AI to amplify skills
- Experience integrating Salesforce QA into CI/CD pipelines (Copado, Gearset, Salesforce DX, GitHub Actions)
- Understanding of Salesforce governor limits and bulk data/performance tests
- Experience with security and access control testing
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