Manager, Quality Engineering

Responsibilities

• Work with the Team Lead to mentor a team of QE engineers, fostering a culture of quality, ownership, and continuous improvement.
• Help define and execute the QE roadmap, including test automation strategy, tooling, and coverage standards across the platform.
• Partner with development teams to embed QE practices into sprint ceremonies — planning, grooming, and retrospectives.
• Own end-to-end (E2E) and UAT test reliability, driving down flakiness and improving signal quality in CI/CD pipelines.
• Collaborate with SRE and DevOps to build and maintain CI/CD integrations for automated testing, including auth token management and environment stability.
• Establish metrics and reporting to surface quality trends early, enabling faster detection and resolution of regressions.
• Work cross-functionally with Product, Delivery, and Engineering leadership to align on release readiness standards.
• Manage QE capacity, hiring, and performance, ensuring the team is appropriately staffed and growing professionally.
• Champion a shift-left approach to quality, ensuring requirements and acceptance criteria are testable before development begins.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field or 5 years of equivalent experience. MS degree or MBA preferred.
• Demonstrated experience building and delivering Quality Assurance and Quality Engineering platforms with 5+ years of software engineering or related leadership experience.
• Strong engineering background with hands-on experience.
• Experience building and managing technical teams in a player-coach model, able to set strategy and roll up your sleeves when the team needs it.
• 5+ years of experience in software quality engineering, with at least 2 years in a management or lead role.
• Strong background in test automation frameworks and E2E testing strategies for web applications.
• Hands-on experience with CI/CD pipelines (Jenkins, GitHub Actions, or similar) and integrating automated tests into build processes.
• Solid understanding of modern web technologies — JavaScript/TypeScript, Angular, or similar frameworks.
• Experience working in Agile/Scrum environments with short sprint cycles.
• Proven ability to build, grow, and retain high-performing QE teams.
• Outstanding communication skills and comfortable in a whiteboard session with engineers.
• Familiarity with the AI developer tooling landscape, the ability to evaluate and adopt AI-assisted testing tools to improve team throughput and test coverage.
• Naturally cross-functional, able to work fluidly with product, data, SRE, security, and sales without losing momentum.

Nice-to-Haves

• Experience in fintech, banking technology, or platforms serving financial institutions.
• Curiosity about the CFI space.