Public Safety Engagement

Responsibilities

• Own the Technical Demo: Deliver tailored AVA and CORA demos to PSAP leadership, IT, and dispatch staff—going deep on the technology when the room calls for it, and making it simple when it doesn't.
• Run Technical Discovery: Lead discovery on each opportunity's CAD environment, NG9-1-1 posture, telephony/SIP setup, call volume, and staffing picture—then turn what you learn into a solution and ROI story that resonates.
• Be the Technical Partner in the Deal: Field tough technical questions, serve as the industry expert in the room, and earn the technical trust that moves a deal forward.
• Get in the Field: Travel up to 60–80% to run demos and meetings alongside our reps, and deliver high-quality virtual demos when you're not on the road.
• Thought Leadership: Represent Aurelian at public safety conferences, events, webinars, and industry working groups to build credibility and expand our reach.

Requirements

• Public safety grounding. You know dispatch operations, the workflows, and the language.
• Real 911/PSAP domain experience. Genuine exposure to dispatch operations—not adjacent govtech.
• Technical aptitude across the PSAP stack. Working knowledge of CAD, NG9-1-1, telephony/SIP, integrations, and security/CJIS—or the curiosity and aptitude to get fluent fast.
• The instinct to sell value, not features. You connect what you learn in discovery to ROI, business outcomes, and capacity, not specs.
• Presence and composure. You're credible and comfortable whether you're in front of a dispatch floor or a room full of stakeholders.
• Curiosity and coachability. You ask good questions, fit a team selling motion, and you're willing to try new things.
• Comfort with heavy travel (60-80%) and time on customer and prospect sites.

Nice-to-Haves

• ~2–3+ years as a Sales Engineer in the 911 / public safety space, with prior public safety experience behind it
• A strong background inside a dispatch center and ready to step into a technical, customer-facing role

Compensation & Benefits

• Comprehensive Medical, Dental, Vision & Life insurance
• 401(k)
• Unlimited PTO
• Company-wide offsites
• Equipment stipend
• Relocation assistance
• Daily delivered lunches
• Office in Seattle
• Start-up Equity