Product Manager, Premium Subscriptions
Leads strategy, onboarding, activation, and retention for ChatGPT premium subscriptions. Shapes feature introductions, launches new offerings, and uses data/experimentation to drive subscriber engagement and monetization. Requires 5+ years PM experience in growth/monetization.
Responsibilities
- Drive the strategy and roadmap for subscriber onboarding, activation, and retention
- Define how new cutting-edge capabilities are introduced, positioned, and monetized for paid users
- Scope and launch new subscription offerings
- Be a steward for a high-quality user experience, with a high bar for clarity, usability, and trust across the subscriber journey
- Use data, experimentation, and user research to understand subscriber needs and improve outcomes
- Collaborate with core product teams to shape features and launches that drive durable subscriber engagement
- Partner with Brand and Marketing to evolve how we communicate the value of ChatGPT subscriptions
Requirements
- 5+ years of product management experience across growth, subscriptions, or other monetization products
- Experience improving activation, engagement, or retention at scale
- Strong product intuition and care deeply about turning product value into clear user understanding and lasting habits
- Highly analytical and comfortable using experimentation and data to drive product strategy
- Thrive in ambiguous, fast-moving environments with rapidly evolving products
- Enjoy working cross-functionally across product, engineering, design, marketing, data science, and research
- Excited about shaping the future of AI subscriptions and premium consumer experiences
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