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Payments Analyst

65k – 85kNew York, NYFinance & AccountingHybrid1+ YOE
Summary

Payments Analyst responsible for end-to-end payment operations, exception resolution, financial reporting, and process improvement across multi-state education funding programs. Reports to the CFO and requires 1-2 years of finance/ops experience with strong attention to detail.

About the role

Payments

  • Ensure every payment flow balances and clears successfully — across state disbursements, family wallets, and vendor payouts
  • Investigate and resolve payment exceptions — returned ACH, misdirected payments, failed disbursements
  • Build and continuously improve the financial and operational records and systems that keep programs running

Reporting & Analysis

  • Analyze payment and operational data to identify trends, anomalies, and issues
  • Monitor KPIs and surface issues before they escalate
  • Support ad hoc analysis requests from leadership

Process & Playbooks

  • Hunt for inefficiencies, eliminate unnecessary manual work, and build processes that scale
  • Build the playbooks that make Odyssey's payment operations more scalable and resilient

What We’re Looking For

Required

  • 1–2 years of experience in finance, accounting, operations, analytics, or a related role
  • Exceptional attention to detail — you catch things others miss
  • Genuinely curious — you ask why things work the way they do and want to understand the business, not just the task in front of you
  • Low ego, high output — you're willing to do the unglamorous work, learn fast, and build from the ground up
  • Strong Excel or Google Sheets skills
  • Excellent communication and follow-through
  • Highly dependable and proactive

Preferred

  • Experience with payments or transaction data workflows
  • Familiarity with BI or reporting tools (Looker, Metabase, Tableau, etc.)
Skills
ExcelGoogle SheetsPaymentsACHFinancial ReportingKPI MonitoringData AnalysisBI ToolsLookerTableau
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