Manager, Logistics Overnight
Lead overnight execution of high-volume transportation network, managing coordinators to monitor shipments, resolve disruptions, and meet KPIs like OTD/OTA. Requires 5+ years in logistics with 2+ years leadership, real-time decision-making, and TMS familiarity.
Responsibilities
- Own Night Shift Execution: Lead transportation operations during the overnight window, ensuring all loads execute on time and according to plan across a high-volume network.
- Manage Real-Time Operations: Oversee active shipments, monitor performance, and ensure rapid response to any disruptions impacting service.
- Lead a Team of Coordinators: Direct and support a team responsible for load tracking, exception management, and execution — providing guidance, prioritization, and escalation support.
- Drive Escalation & Issue Resolution: Act as the primary escalation point for operational issues, including delays, missed pickups, capacity gaps, and network disruptions.
- Make Real-Time Decisions: Adjust routing, capacity, and recovery plans dynamically based on live network conditions.
- Source & Book Ad Hoc Recovery Shipments: Source and secure recovery capacity in real time, balancing cost and service to protect both network performance and margin.
- Monitor & Drive Performance Metrics: Own execution KPIs such as On-Time Departure (OTD), On-Time Arrival (OTA), and service reliability — ensuring issues are addressed in the moment.
- Identify Risks Proactively: Anticipate potential failures (capacity, congestion, delays) and take preemptive action to mitigate downstream impact.
- Partner Cross-Functionally: Work closely with Planning, Ground Operations, and Network teams to align execution with forecast and network design.
- Continuous Improvement: Identify recurring operational issues and partner with leadership to improve processes, tools, and workflows.
Requirements
- 5+ years of experience in transportation, logistics, or supply chain, with a strong emphasis on live operations and execution management, with 2+ years of experience in Leadership.
- Proven ability to lead teams in fast-paced, high-pressure environments, managing real-time execution and escalations.
- Experience overseeing active transportation networks (middle-mile, linehaul, or similar), with a strong understanding of load lifecycle and failure points.
- Demonstrated ability to triage issues quickly, prioritize effectively, and drive resolution under tight timelines.
- Ability to interpret operational data (OTP/OTA, delays, volume vs plan) and translate into actionable decisions in real time.
- Strong ability to “see around corners” — identifying risks before they materialize and proactively adjusting plans.
- Experience managing and developing coordinators or operators responsible for day-to-day execution.
- Familiarity with TMS platforms (e.g., Turvo) and real-time tracking tools preferred.
Compensation
$100,000-$115,000 annually. Competitive equity package, comprehensive medical, dental, and vision coverage, 401k, unlimited PTO.
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