Lead Program Manager

Responsibilities

• Drive planning and execution of multiple technical programs while working with teams across SimplePractice
• Act as a connector to build strong working relationships and foster an environment of trust and partnership across teams toward a common goal
• Independently propose and inspire changes in technology, infrastructure, operations or direction based on a strong understanding of technologies, benefits and trade-offs and data
• Communicate effectively and appropriately with all levels within SimplePractice to ensure visibility of progress, risks and risk mitigation, and garner support for changes in scope, schedule, budget or processes
• Identify and anticipate risks and mitigate appropriately, taking calculated risks as appropriate which are measured and monitored to grow and benefit the organization
• Partner with multiple teams to move programs forward and remove barriers, understanding when to empower and when to become deeply involved
• Scope, define, implement and maintain a planning and operational processes for the team to effectively execute and deliver work on time, continually iterating, finding new ways to improve so we achieve optimal results
• Develop and implement systems, frameworks, and operating mechanisms to optimize our organization's performance and efficiency

Desired Skills & Experience

• Proven ability to drive and own multiple tasks and large cross functional programs simultaneously
• Curious, open to new challenges, innovative, creative, self-directed and a collaborative teammate who thrives on continuous process improvement
• Able to understand and effectively manage both the fine details and the bigger picture of tasks and programs to keep progress on track
• Deep knowledge of PDLC & SDLC processes, including driving discussions to scope effort and schedule, identifying and mitigating risks, supervising dependencies and milestones, and appropriately communicating overall program status
• Exceptional analytical and critical thinking skills, with experience using data analysis tools and techniques
• Comfort with ambiguity and ability to navigate dynamic program scopes
• Passion for working across teams to drive high level solutions and resolve issues
• Excellent written and oral communication skills, including the ability to present complex concepts clearly and concisely to all levels of the organization
• Demonstrated ability to establish and maintain working relationships with a wide variety of roles, personalities and levels
• 10+ years of Program Management experience in a professional technology organization required
• PMP (Project Management Professional) certification preferred

Base Compensation Range

$190,000 - $230,000