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Head of Technical Program Management - Banking

243k – 337kSan Francisco, CANew York, NYPortland, ORHybrid10+ YOE
Summary

Lead technical program management for Mercury's bank charter and governance initiatives. Own cross-functional programs spanning engineering, product, design, and data teams while building the TPM operating system and leading a team of TPMs.

About the role

What you'll do

  • Own the program for Mercury's bank charter and governance work: the sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams
  • Define the TPM operating system for the banking org: the rituals, tooling, reporting, and standards that make complex cross-functional work legible and fast
  • Build automation and agentic flows to run programs with efficiency and high quality
  • Build and run exec-level reporting, synthesizing a high volume of information into self-serve dashboards and crisp narratives about what matters most
  • Pressure-test timelines, sequencing, and estimates with engineering and product leaders, knowing when to challenge assumptions
  • Build, manage, and develop a team of TPMs while directly running select program areas
  • Drive decisions through ambiguity: clarify ownership, force tradeoffs into the open, and use productive conflict to get to the right answer
  • Operate with the auditability and documentation rigor that regulated, governance-heavy work demands

What an incredible candidate looks like

  • 10+ years of program management, engineering, or product leadership experience, including 3+ years managing TPMs or PMs
  • A technical background, ideally engineering, technical program management or senior product, with the fluency to work through architecture-level tradeoffs, timelines, and estimates with eng leaders
  • Experience in regulated industries; fintech or banking strongly preferred
  • A track record of building program management functions or operating systems, not just running individual programs
  • Exceptional communication and the ability to influence cross-functionally, up to execs, across to peers, and down to teams you don't manage
  • A solutions-first orientation: comfortable being dropped into ambiguity and known for leaving clarity behind

Nice to have

  • Experience at a fintech operating on (or building toward) its own banking infrastructure

Compensation

  • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $269,700 - $337,100 USD
  • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $242,700 - $303,400 USD
  • Canadian employees (any location): CAD 254,900 - 347,800
  • Equity (stock options/RSUs) and benefits included
Skills
Program ManagementTechnical Program ManagementCross-functional LeadershipExecutive ReportingRisk ManagementGovernanceFintechBanking InfrastructureStakeholder ManagementProcess Automation
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