Head of Logistics

What you'll do

• Own process and SOP engineering. Author the procedures that govern receiving, inspection, kitting, integration, ship-out, install, and RMA — and the QA/audit loop that proves they're being followed. Turn field incidents into process changes, not memos.
• Run warehousing and inventory. Stand up the warehouse network (3PL vs. in-house), the sparing model that keeps every PoP inside its replacement SLA, and cycle-count/reconciliation discipline that keeps book and floor in agreement.
• Be the business owner for the asset-lifecycle platform. Partner with the Core Services software team building our inventory/ALM system — define the data model, state machine, and EDI/WMS integrations it needs; you decide what "correct inventory" means, they make the system enforce it.
• Own high-value shipping operations. Carrier selection and management, lane risk assessment, GPS/tamper traceability, named handoff owners, insurance and claims — so when something goes missing we know where, when, and who before it costs us a site date.
• Own heavy and oversized logistics. Generators, switchgear, fully-integrated racks: route surveys, permits, rigging and crane coordination, shock/vibe acceptance criteria, and the site-receiving plan on the other end.
• Run trade compliance and reverse logistics. ECCN/ITAR classification and licensing across jurisdictions; RMA, repair/refurb, decommission and disposition.
• Build the team. Hire and lead warehouse ops, logistics coordinators, process/QA engineers, and trade compliance. This is a build-the-function role.

You may be a good fit if you

• Have run global hardware logistics at hyperscaler, large OEM/ODM, telecom, or energy-infra scale — multi-site warehouse network, 3PL management, high-value and oversized freight.
• Have personally written the SOPs and the QA system for a hardware operation, and have the scar tissue from the time the SOP existed but nobody followed it.
• Have been the business-side owner of a WMS / inventory / asset-lifecycle system — defined requirements, drove the integration, owned data quality.
• Have moved heavy equipment (generators, transformers, skids, prefab modules) including permits, rigging, and site receiving — not just parcel and LTL.
• Have stood up a function from near-zero: picked the systems, wrote the processes, hired the team, owned the number.
• Are fluent in trade compliance for dual-use electronics across NA/EU/APAC.
• Are equally comfortable in a vendor QBR, a software requirements review, and on a loading dock.

Nice to have

• Network/optical hardware specifically — line systems, pluggables, chassis — and the failure/sparing math that goes with it.
• Secure-logistics or high-theft-lane experience (semiconductor, pharma, defense, precious metals).
• Central integration / rack-build line experience, including shock/vibe qualification.
• Supply-chain analytics or cost-attribution background.

Annual Salary:

$365,000—$435,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.