Responsibilities

Execute the movement of ocean and air freight shipments from booking at origin to final delivery at destination.
Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
Work and communicate cross-functionally within Flexport.
Ensure the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
Use metrics to spot opportunities to improve and deliver great performance.
Own the data quality of client information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
Consistently follow Standard Operating Procedures (SOPs) to ensure work satisfies internal KPIs and SLAs in line with productivity goals.

Requirements

Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply.
Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team's and client's expectations.
Strong written and verbal communication skills.
Strong attention to detail in a high-energy, fast-paced environment.
Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
Fluency in English, both written and verbal.
"Compliance first" attitude to keep regulators happy in a heavily regulated industry.