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General Counsel

250k – 275kSan Francisco, CAHybrid8+ YOE
Summary

Foundational General Counsel hire to build Vapi's legal function from scratch. Own legal strategy, enterprise contracts, AI/voice regulatory compliance, privacy, corporate governance, IP, and employment law as a strategic partner to the CEO and board.

About the role

What You’ll Do

Commercial and enterprise contracts

  • Build Vapi's commercial playbook: MSAs, order forms, DPAs, BAAs, and partnership agreements that win enterprise deals while protecting the business.
  • Partner directly with Sales and Solutions Engineering on high-stakes negotiations with Fortune 500 customers.
  • Own procurement, vendor, and reseller agreements as we scale our partner ecosystem and underlying model and infrastructure vendors.
  • Establish thresholds, fallback positions, and self-service contracting paths so the legal function scales sub-linearly with revenue.

AI and voice-specific regulatory compliance

  • Own Vapi's position on the TCPA and the FCC's AI-voice rulings, including consent capture, calling windows, DNC handling, and disclosure obligations for both inbound and outbound use cases.
  • Track and operationalize state AI laws and AI-voice statutes, including the Colorado AI Act, Texas SB 140, California Civil Code §3344, Illinois BIPA voiceprint provisions, and emerging proposals in NY, GA, PA, and others.
  • Lead Vapi's response to the EU AI Act, including risk classification of voice agents, transparency obligations, and documentation requirements for high-risk uses.
  • Develop voice-cloning and synthetic-voice policies, including acceptable-use rules for the platform, consent verification, watermarking and provenance, and law enforcement response.
  • Serve as the company's primary point of contact with regulators, including the FCC, FTC, state AGs, and international counterparts.

Privacy and data protection

  • Own Vapi's global privacy program, including GDPR, CCPA/CPRA, and emerging state regimes.
  • Lead HIPAA compliance and BAA negotiation for our healthcare and insurance customers, in close partnership with Security and Engineering.
  • Partner with Security on SOC 2, ISO 27001, and customer audits, and own the legal aspects of incident response and breach notification.
  • Set data-handling, retention, and residency policies for voice recordings, transcripts, and derived data, in coordination with model providers and infrastructure vendors.

Corporate, financing, IP, and employment

  • Run corporate matters end-to-end: board governance, equity administration, 409A, option grants, and cap-table hygiene.
  • Lead financings, secondary transactions, and (eventually) M&A from the legal side, working closely with the CEO and CFO function.
  • Build Vapi's IP strategy, including patent program, trademark portfolio, open-source policy, and trade-secret protection across our model orchestration and voice infrastructure stack.
  • Own employment legal: offers, equity, separations, immigration, anti-discrimination training, and the legal aspects of our compensation philosophy as we scale.

Strategic and operating partner

  • Sit on the leadership team. Help us decide which markets to enter, which customers to take, and which lines we won't cross.
  • Brief the board and investors on legal and regulatory risk in clear, business-first language.
  • Build the legal function: own outside counsel relationships, set the budget, hire your first reports as we grow, and instrument legal so we can measure cycle time and risk.
  • Be a culture carrier. Act like a founder. Stay customer-obsessed. Respect the engineering-first DNA of the company.

Who You Are

  • J.D. from a top law school and active bar membership (California preferred).
  • 8+ years of relevant experience, including a strong foundation at a top-tier law firm and meaningful in-house time at a high-growth technology company. Prior experience as a GC, Head of Legal, or senior in-house lead is a strong plus.
  • Deep commercial contracting chops with enterprise SaaS or infrastructure customers. You have negotiated large MSAs, DPAs, and BAAs across regulated industries.
  • Working fluency in one or more of: TCPA / telecom regulation, AI regulation (Colorado AI Act, EU AI Act), biometric privacy (BIPA), HIPAA, or content/IP issues specific to generative AI.
  • Comfort sitting next to engineers and PMs and reasoning about product behavior, not just paper. You can read an API spec, a system diagram, or a security architecture without flinching.
  • A bias to action. You write the first draft, ship the policy, and iterate. You do not gatekeep through the process.
  • Excellent judgment under uncertainty. Voice AI law is genuinely unsettled in places, and you are comfortable making calls and owning them.
  • Clear, plainspoken communication with executives, customers, and regulators alike.

Bonus points

  • Prior experience as the first or sole GC at a Series A–C company.
  • Background at a comms, CPaaS, voice, or contact-center company (e.g., Twilio, Five9, Genesys, RingCentral) or at a foundation-model or AI-platform company.
  • Hands-on experience with SOC 2 Type II, HITRUST, or ISO 27001 in a legal capacity.
  • Direct experience navigating regulator inquiries, CIDs, or formal investigations.
  • International experience, particularly with EU, UK, Canadian, or LATAM data-protection regimes.

What We Offer

  • Competitive compensation: includes a strong base salary and meaningful equity ownership
  • Comprehensive health coverage: medical, dental, and vision plans
  • Flexible time off: take-what-you-need vacation policy with an emphasis on rest and balance
  • Daily meals: catered lunches and dinners provided for in-office days
  • Lifestyle & wellness stipends: monthly allowances to support rent, transportation, food, fitness, and mental well-being
  • Professional development: annual learning stipends for courses, conferences, and upskilling
  • Team connection: regular offsites, team events, and opportunities to build in-person relationships
Skills
J.D.Commercial ContractingMSAsDPAsBAAsTCPAFCC AI-voice rulingsColorado AI ActEU AI ActBIPAHIPAAGDPRCCPASOC 2ISO 27001
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