General Counsel
250k – 275kSan Francisco, CAHybrid8+ YOE
Summary
Foundational General Counsel hire to build Vapi's legal function from scratch. Own legal strategy, enterprise contracts, AI/voice regulatory compliance, privacy, corporate governance, IP, and employment law as a strategic partner to the CEO and board.
About the role
What You’ll Do
Commercial and enterprise contracts
- Build Vapi's commercial playbook: MSAs, order forms, DPAs, BAAs, and partnership agreements that win enterprise deals while protecting the business.
- Partner directly with Sales and Solutions Engineering on high-stakes negotiations with Fortune 500 customers.
- Own procurement, vendor, and reseller agreements as we scale our partner ecosystem and underlying model and infrastructure vendors.
- Establish thresholds, fallback positions, and self-service contracting paths so the legal function scales sub-linearly with revenue.
AI and voice-specific regulatory compliance
- Own Vapi's position on the TCPA and the FCC's AI-voice rulings, including consent capture, calling windows, DNC handling, and disclosure obligations for both inbound and outbound use cases.
- Track and operationalize state AI laws and AI-voice statutes, including the Colorado AI Act, Texas SB 140, California Civil Code §3344, Illinois BIPA voiceprint provisions, and emerging proposals in NY, GA, PA, and others.
- Lead Vapi's response to the EU AI Act, including risk classification of voice agents, transparency obligations, and documentation requirements for high-risk uses.
- Develop voice-cloning and synthetic-voice policies, including acceptable-use rules for the platform, consent verification, watermarking and provenance, and law enforcement response.
- Serve as the company's primary point of contact with regulators, including the FCC, FTC, state AGs, and international counterparts.
Privacy and data protection
- Own Vapi's global privacy program, including GDPR, CCPA/CPRA, and emerging state regimes.
- Lead HIPAA compliance and BAA negotiation for our healthcare and insurance customers, in close partnership with Security and Engineering.
- Partner with Security on SOC 2, ISO 27001, and customer audits, and own the legal aspects of incident response and breach notification.
- Set data-handling, retention, and residency policies for voice recordings, transcripts, and derived data, in coordination with model providers and infrastructure vendors.
Corporate, financing, IP, and employment
- Run corporate matters end-to-end: board governance, equity administration, 409A, option grants, and cap-table hygiene.
- Lead financings, secondary transactions, and (eventually) M&A from the legal side, working closely with the CEO and CFO function.
- Build Vapi's IP strategy, including patent program, trademark portfolio, open-source policy, and trade-secret protection across our model orchestration and voice infrastructure stack.
- Own employment legal: offers, equity, separations, immigration, anti-discrimination training, and the legal aspects of our compensation philosophy as we scale.
Strategic and operating partner
- Sit on the leadership team. Help us decide which markets to enter, which customers to take, and which lines we won't cross.
- Brief the board and investors on legal and regulatory risk in clear, business-first language.
- Build the legal function: own outside counsel relationships, set the budget, hire your first reports as we grow, and instrument legal so we can measure cycle time and risk.
- Be a culture carrier. Act like a founder. Stay customer-obsessed. Respect the engineering-first DNA of the company.
Who You Are
- J.D. from a top law school and active bar membership (California preferred).
- 8+ years of relevant experience, including a strong foundation at a top-tier law firm and meaningful in-house time at a high-growth technology company. Prior experience as a GC, Head of Legal, or senior in-house lead is a strong plus.
- Deep commercial contracting chops with enterprise SaaS or infrastructure customers. You have negotiated large MSAs, DPAs, and BAAs across regulated industries.
- Working fluency in one or more of: TCPA / telecom regulation, AI regulation (Colorado AI Act, EU AI Act), biometric privacy (BIPA), HIPAA, or content/IP issues specific to generative AI.
- Comfort sitting next to engineers and PMs and reasoning about product behavior, not just paper. You can read an API spec, a system diagram, or a security architecture without flinching.
- A bias to action. You write the first draft, ship the policy, and iterate. You do not gatekeep through the process.
- Excellent judgment under uncertainty. Voice AI law is genuinely unsettled in places, and you are comfortable making calls and owning them.
- Clear, plainspoken communication with executives, customers, and regulators alike.
Bonus points
- Prior experience as the first or sole GC at a Series A–C company.
- Background at a comms, CPaaS, voice, or contact-center company (e.g., Twilio, Five9, Genesys, RingCentral) or at a foundation-model or AI-platform company.
- Hands-on experience with SOC 2 Type II, HITRUST, or ISO 27001 in a legal capacity.
- Direct experience navigating regulator inquiries, CIDs, or formal investigations.
- International experience, particularly with EU, UK, Canadian, or LATAM data-protection regimes.
What We Offer
- Competitive compensation: includes a strong base salary and meaningful equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Flexible time off: take-what-you-need vacation policy with an emphasis on rest and balance
- Daily meals: catered lunches and dinners provided for in-office days
- Lifestyle & wellness stipends: monthly allowances to support rent, transportation, food, fitness, and mental well-being
- Professional development: annual learning stipends for courses, conferences, and upskilling
- Team connection: regular offsites, team events, and opportunities to build in-person relationships
Skills
J.D.Commercial ContractingMSAsDPAsBAAsTCPAFCC AI-voice rulingsColorado AI ActEU AI ActBIPAHIPAAGDPRCCPASOC 2ISO 27001
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