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Scale AIScale AIDallas, TX

Area Manager, Red Team

Leads AI safety workforce operations for multiple red-teaming campaigns, managing Campaign Leads, contributor allocation, performance processes, onboarding, and cross-functional coordination. Requires experience in AI safety or content operations, direct leadership experience, and strong workforce planning skills.

98k – 122k/yr
On-site2+ YOEBusiness Operations

About the role

Responsibilities

  • Manage 2–4 Campaign Leads and oversee a total contributor population of approximately 30–45.
  • Own workforce allocation by assigning contributors based on skills, availability, and project needs.
  • Conduct weekly one-on-one performance feedback sessions and draft performance documentation.
  • Take HR actions, including fact-finding conversations, performance improvement plans, and escalations to HR.
  • Coordinate EOR administration, including timecards, PTO, benefits questions, and liaison work with HireArt.
  • Coordinate with HR, IT, and facilities on contributor onboarding, offboarding, and operational needs.
  • Provide subject matter oversight across campaigns, including domain guidance, content policy consultation, and quality calibration.
  • Identify and develop tools, processes, and product features that improve operational efficiency and contributor success.
  • Conduct training sessions for new contributors and manage knowledge transfer and onboarding.

Requirements

  • 2+ years of professional experience in AI red teaming, trust and safety, content safety operations, or a closely related field.
  • 1+ year of direct people management or team leadership experience.
  • Strong organizational and workforce planning skills, with the ability to manage allocations across multiple concurrent projects.
  • Excellent written and verbal communication skills, including the ability to deliver clear performance feedback and represent team needs to leadership.
  • Experience with HR processes, including performance management, corrective actions, and onboarding.
  • Ability to work with sensitive or graphic material across text, image, video, audio, and agentic modalities.

Preferred Qualifications

  • Experience managing workforce operations in technology, BPO, content moderation, or government services.
  • Familiarity with EOR or staffing agency coordination and co-employment considerations.
  • Background in AI/ML safety evaluation, adversarial testing, or model policy development.
  • Experience with productivity analytics, workforce planning tools, or operational dashboards.

Compensation and Benefits

  • Full-time, FTE-Field position.
  • Base salary range for Texas: $98,000–$122,000 USD.
  • Compensation may include base salary, equity, and benefits.
  • Benefits may include comprehensive health, dental, and vision coverage; retirement benefits; a learning and development stipend; generous PTO; and a commuter stipend.

Skills

ai red teamingtrust and safetycontent safetyWorkforce PlanningPeople ManagementPerformance Managementhr processesadversarial testingai/ml safetyproductivity analytics
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