Leads AI safety workforce operations for multiple red-teaming campaigns, managing Campaign Leads, contributor allocation, performance processes, onboarding, and cross-functional coordination. Requires experience in AI safety or content operations, direct leadership experience, and strong workforce planning skills.
98k – 122k/yr
On-site2+ YOEBusiness Operations
About the role
Responsibilities
Manage 2–4 Campaign Leads and oversee a total contributor population of approximately 30–45.
Own workforce allocation by assigning contributors based on skills, availability, and project needs.
Conduct weekly one-on-one performance feedback sessions and draft performance documentation.
Take HR actions, including fact-finding conversations, performance improvement plans, and escalations to HR.
Coordinate EOR administration, including timecards, PTO, benefits questions, and liaison work with HireArt.
Coordinate with HR, IT, and facilities on contributor onboarding, offboarding, and operational needs.
Provide subject matter oversight across campaigns, including domain guidance, content policy consultation, and quality calibration.
Identify and develop tools, processes, and product features that improve operational efficiency and contributor success.
Conduct training sessions for new contributors and manage knowledge transfer and onboarding.
Requirements
2+ years of professional experience in AI red teaming, trust and safety, content safety operations, or a closely related field.
1+ year of direct people management or team leadership experience.
Strong organizational and workforce planning skills, with the ability to manage allocations across multiple concurrent projects.
Excellent written and verbal communication skills, including the ability to deliver clear performance feedback and represent team needs to leadership.
Experience with HR processes, including performance management, corrective actions, and onboarding.
Ability to work with sensitive or graphic material across text, image, video, audio, and agentic modalities.
Preferred Qualifications
Experience managing workforce operations in technology, BPO, content moderation, or government services.
Familiarity with EOR or staffing agency coordination and co-employment considerations.
Background in AI/ML safety evaluation, adversarial testing, or model policy development.
Experience with productivity analytics, workforce planning tools, or operational dashboards.
Compensation and Benefits
Full-time, FTE-Field position.
Base salary range for Texas: $98,000–$122,000 USD.
Compensation may include base salary, equity, and benefits.
Benefits may include comprehensive health, dental, and vision coverage; retirement benefits; a learning and development stipend; generous PTO; and a commuter stipend.
Skills
ai red teamingtrust and safetycontent safetyWorkforce PlanningPeople ManagementPerformance Managementhr processesadversarial testingai/ml safetyproductivity analytics
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