Lead customers through adoption of Higharc's integration and data platform capabilities. Conduct discovery on homebuilder ERP systems and data flows, translate into working integrations, analyze and test data, document processes, and partner with Product on future tools.
Salary not listed
RemoteSolutions Architecture
About the role
What You'll Do
Run structured discovery with customers to understand their business, their ERP, and how data flows across their systems today
Translate that understanding into a working integration plan inside the Higharc platform
Own the customer relationship through the full integration adoption process, including recurring meetings and updates
Analyze customer data directly, spotting mismatches, gaps, or structural issues before they become problems
Document your process clearly enough that it's repeatable and stands on its own
Test data flow end-to-end and confirm accuracy before handing off to the customer
Work closely with Product to shape what our integration tools can and should do next
Build full command of Higharc's integration offerings so you can lead these discussions independently
About You / Requirements
Solid understanding of homebuilder data structures and ERP systems
Strong data analytics skills — you can look at a dataset and know what's wrong with it
Project management instincts strong enough to keep a multi-step integration process on track
Excellent documentation habits — you write things down so they hold up without you in the room
A multitasker's ability to manage several customer integrations at different stages simultaneously
Genuine comfort with ambiguity — you can see where a problem is headed before all the pieces are on the table
Think in systems and data flow; able to hold a customer's entire ERP-to-Higharc data picture in your head
Natural problem solver who builds the full picture rather than waiting for it
Comfortable being the technical translator between a customer's operations team and Higharc's product
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