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OpenAIOpenAISan Francisco, CA

Technical Program Manager, Rack Delivery

Technical Program Manager driving rack manufacturing, delivery coordination, and deployment execution for OpenAI's large-scale AI infrastructure programs. Requires 7+ years in TPM, manufacturing ops, or hardware deployment with strong cross-functional execution skills.

205k – 335k/yr
Remote7+ YOETechnical Program Management

About the role

Key Responsibilities

  • Drive cross-functional coordination between rack manufacturing, deployment operations, and site readiness programs.
  • Manage operational execution across rack contract manufacturers including CTB tracking, build planning, and escalations.
  • Coordinate rack delivery timelines against infrastructure deployment readiness milestones.
  • Partner with sustaining manufacturing engineering teams on RCCA tracking and operational issue resolution.
  • Translate strategic planning and deployment inputs into actionable SKU-level manufacturing and delivery schedules.
  • Drive execution across multiple concurrent deployment programs with shifting priorities and timelines.
  • Develop operational mechanisms, reporting, and tracking systems to improve manufacturing and deployment visibility.
  • Partner across Infrastructure Strategy, Deployment, Manufacturing Operations, Supply Chain, and Capacity Planning organizations.

Qualifications

  • 7+ years of experience in technical program management, manufacturing operations, hardware operations, or infrastructure deployment.
  • Experience managing large-scale hardware manufacturing or supply chain programs.
  • Comfortable operating across manufacturing, logistics, deployment, and infrastructure readiness workflows.
  • Experience working with contract manufacturers, build planning, or deployment execution.
  • Ability to drive structured execution in fast-moving and ambiguous environments.
  • Strong operational rigor and escalation management skills.
  • Highly cross-functional with ability to align technical and operational stakeholders effectively.
  • Clear communication across executive, operational, and engineering audiences.

Preferred Skills

  • Experience supporting hyperscale infrastructure or data center deployment programs.
  • Experience with rack infrastructure, server manufacturing, or hardware operations environments.
  • Familiarity with supply planning, SKU planning, or deployment forecasting.
  • Experience with ERP/MRP systems and manufacturing operations tooling.
  • Experience operating in AI infrastructure, cloud infrastructure, or large-scale hardware environments.

Skills

Technical Program Managementmanufacturing operationsSupply Chain Managementhardware operationsinfrastructure deploymentcontract manufacturersbuild planningrccasku planningERPmrpdata center deployment
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