BGC Compliance Specialist adjudicating background checks, resolving escalations, and identifying onboarding issues to maintain Instacart platform security, safety, compliance with regulations, and operational scalability. Requires 1-2 years experience in related fields, strong communication, confidentiality, and weekend/holiday availability.
23 – 29/hr
Remote1+ YOEOther
About the role
Responsibilities
Adjudicate background checks accurately with strong attention to detail to ensure compliance with local, state, and federal regulations.
Investigate and resolve internal and external escalations around background checks in a timely manner.
Identify, investigate, and drive background check issues to full resolution; surface and action opportunities to improve.
Execute repetitive operational tasks with precision and attention to detail; identify process improvement opportunities to increase team efficiency and scalability.
Requirements
1-2+ years of professional experience, ideally in a fast-paced setting in Background Checks, Data Processing, or Support related fields OR strong academic record.
Strong verbal and written communication skills.
Positive attitude and fortitude to work through ever-changing and dynamic operational conditions.
Ability to make critical decisions around sensitive issues quickly in a fast paced environment.
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