Interconnection Manager, Network Strategy Americas

Responsibilities

Regional Network Strategy — Americas

• Own and execute the interconnection and backbone strategy for the Americas, balancing the distinct realities of the U.S. and South American markets.
• United States: Drive interconnection scale and depth with the largest U.S. ISPs and eyeball networks (e.g., Comcast, Charter, AT&T, Verizon, T-Mobile), expanding private interconnect, peering, and capacity to keep pace with traffic growth.
• South America: Solve the region's unique build challenges — a sparse and uneven IXP fabric, terrestrial and subsea transport economics, regulatory and market fragmentation, and heavy reliance on local partners — to establish durable, performant reach (with particular focus on Brazil, the region's largest market).

AI-First Operating Model

• Use AI-driven analytics to interpret regional traffic patterns, peering opportunities, and performance/cost trade-offs, and to inform interconnection and capacity decisions.
• Leverage and help shape automated, agentic workflows for LOAs, ticketing, contract tracking, and data hygiene — partnering with the support layer to push routine execution to automation.
• Build models and scenario analyses (capacity, cost, resiliency) that let you make faster, better-evidenced strategic calls and clearly defend them to leadership.

Interconnection & Backbone Management

• Formulate and execute plans to optimize traffic flow across the region, balancing backbone, partner, transit, IX, and peer connections.
• Develop and execute strategies for the expansion, optimization, and maintenance of Cloudflare's backbone across the Americas, planning capacity for scalability and high performance.
• Lead negotiations for high-value, complex interconnection agreements and Tier-1 partnerships.
• Advise budget planning cycles to ensure proper resource allocation for regional growth and scaling.

Partnership with the Regional Network Acquisition Manager

• Set the strategy and priorities the Network Acquisition Manager executes against; review and approve sourcing recommendations for new and existing transport services.
• Lead complex, high-value negotiations directly, while the Acquisition Manager runs high-volume requirements, contract lifecycle support, inventory, and first-level billing response.
• Ensure a clean handoff model so strategic intent translates into reliable, well-documented execution.

Relationship Management

• Cultivate and maintain strong relationships with ISPs, IXPs, carriers, and partners across the Americas.
• Act as the regional expert for interconnection relationships, focused on availability, capacity, effectiveness, and cost efficiency.

Cross-Functional Collaboration

• Collaborate with Data Center Strategy, Network Engineering, Capacity Planning, and Infrastructure Operations to align on network strategy and implementation.
• Engage internal stakeholders to plan requirements and deliver cross-functional projects, communicating clearly throughout.

Industry Engagement

• Represent Cloudflare in regional and global industry forums and conferences, contributing to best practices and standards.

Requirements

• 5+ years of experience in network infrastructure, ideally within a Telco, ISP, CDN, or cloud environment.
• Strong understanding of networking protocols and technologies, including BGP, DWDM, and IP networking.
• Proven experience negotiating and managing interconnection agreements.
• Working knowledge of the Americas connectivity landscape — the U.S. wholesale/peering market and the transport, IXP, and partner dynamics of South America (including subsea and terrestrial considerations).
• Fluency with AI tools in daily work, and a genuine appetite to use AI/agentic tooling to scale decision-making and eliminate manual toil.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Experience with capacity planning, cost modeling, and operations research.

Nice-to-Haves

• Professional proficiency in Spanish and/or Portuguese, to support relationship-building and network expansion across South America.
• Hands-on experience building or scaling network presence in emerging or infrastructure-constrained markets.
• Experience designing AI-assisted analytics or automation for network/commercial operations.