Sr. Technical Program Manager

What You'll Do

• Manage the SDLC for our products from start to finish, including creating timelines and milestones for key product initiatives, breaking down product specifications into manageable development deliverables, and serving as a key point of contact for final testing, deployment, and hypercare support.
• Understand technical tradeoffs and/or blockers and seamlessly communicate them to non-technical audiences, executive leadership, and cross-functional stakeholders.
• Utilize data to drive decision-making, conflict resolution, and creative problem-solving.
• Define and execute comprehensive UAT plans, coordinating test cases, issue tracking, and stakeholder sign-off to ensure successful product readiness.
• Own the scrum process and make improvements when necessary to accelerate team velocity.
• Be accountable for schedules, track and report progress regularly to all stakeholders while mitigating risks along the way.
• Work with engineering leadership to clearly define monthly, and quarterly objectives for engineering teams.
• Act as the swiss army knife for your project team and step in to fill in any gaps not covered by team members.
• Ensure the quality and completeness of product and project requirement documents.
• Keep the focus on top priorities while shielding the team from distractions and interferences.
• Be an advocate for agile development best practices across the organization.

Skills & Qualifications

• Strong technical background - comfortable using software tools like Github and can understand the technical details of Generative AI products without a steep learning curve.
• Clear communicator - can effectively influence and communicate cross-functionally with all roles and levels of management; able to use clear, simple language to translate business needs into technical requirements.
• Detail-oriented - expert at tracking details at the lowest level and use these intricacies to inform high-level conversations.
• Jira expert - live and breathe JIRA; comfortable with JIRA project management from initializing sprints, building dashboards to visualize work, automating workflows, and querying to find specific artifacts.
• Analytical - ability to leverage intelligence dashboards in solutions such as Superset, Tableau, or Looker.
• Effective change agent - exhibit strong communication skills. Can build rapport and good working relationships with senior leaders and peers. Can separate facts from opinions, and take the perspectives of others and reach a workable solution. Flexible in how you influence leaders to achieve the right outcomes.
• Excellent executor - effectively manage complex projects and demonstrate consistent attention to detail. In ambiguous situations, able to account for unknowns and recover from setbacks well.
• Startup experience is strongly preferred.

Compensation

Based on market data and other factors, the salary range for this position is $160,000 - $220,000 + Equity. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

What We Offer

• Flexible paid time off (PTO)
• Expansive coverage for health, dental, and vision
• Employer contribution to Health Savings Accounts (HSA)
• Generous parental leave policy
• Full employee coverage for life insurance
• Home office stipend
• Cell phone/internet reimbursement
• Company-paid holidays
• 401(K) plan