Own end-to-end customer AI programs at Domino Data Lab for life sciences, from scoping and delivery leadership through adoption and expansion. Requires 3-5 years enterprise customer-facing experience, technical fluency in data science workflows, comfort with ambiguity, and ability to bridge strategy to execution.
180k – 220k/yr
Remote3+ YOETechnical Program Management
About the role
Own the customer program end-to-end
From contract signature through expansion.
Accountable for outcomes with clear milestones and cadence.
Partner with account team to scope engagements for excellence.
Direct delivery pod (Forward Deployed Engineers and Integration & Architecture teams).
Manage capacity, milestones, stakeholder communication, and account health.
Earn trust from C-suite to data scientists.
Lead solutioning conversations connecting Domino's AI capabilities to customer outcomes.
Drive adoption through rollout, enablement, and change management.
Turn engagements into growth by uncovering expansion opportunities.
Act as customer's voice internally for product feedback and signals.
Requirements
3–5 years in enterprise customer-facing discipline: implementations, consulting, technical program management, or product.
Background in life sciences (reproducibility, auditability, compliance) is a meaningful advantage.
Comfortable with ambiguity and turning unstructured executive conversations into executable plans.
Knowledge of how enterprise data science teams build, scale, and govern models.
Real delivery ownership across full cycles.
Technically fluent across software architecture, predictive modeling, and agentic systems.
Solutions-oriented; escalate with recommendations.
Ability to learn new domains fast and use AI to work faster.
Nice-to-Haves
Caliber and complexity of experience matter more than exact title.
Growth mindset, truth-seeking, diverse perspectives.
Skills
Technical Program Managemententerprise implementationsConsultingai governancepredictive modelingSoftware ArchitectureChange Managementlife sciences domain
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