Developer Success Engineer
Engineer focused on developer success: supports customers building with LiveKit by fixing bugs, writing code samples, providing guidance, and collaborating with sales/partnerships teams. Enjoys teaching, prototyping, and community engagement.
What You'll Do
- Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community.
- Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, update documentation and author technical guides in service of customers.
- Regularly meet or follow-up with LiveKit customers to ensure their continued success on the platform.
- Collaborate closely with Sales, BD, and Partnerships teams on strategy and support them in customer conversations.
Who you are
- You are an engineer.
- You don’t mind reading more code than you write.
- You’re a natural teacher.
- You find joy in helping others learn and succeed.
- You can break down complex concepts in a way that’s easily understood by others.
- You have excellent spoken and written English.
- You enjoy learning new programming languages (quickly) and prototyping.
Bonus Points
- You’ve literally done this before.
- You have experience working with a community of developers.
- You have contributions to OSS.
- You’ve built something with LiveKit.
- In those school group projects, you did most of the work.
- You’re multilingual — LiveKit has users around the world.
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