Data Center Engineer

Responsibilities

• Collaborate with Infrastructure, Network Engineering, and SRE teams.
• Create documentation and manage remote contractors completing data center tasks.
• Work with hardware manufacturers, data center and network providers, logistics partners, and other service providers supporting global infrastructure.
• Maintain data center environment operational availability.
• Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and improve troubleshooting and root-cause analysis.
• Create and maintain documentation, plans, SOPs, and MOPs.
• Support and configure network infrastructure as required.
• Provide feedback to internal teams to improve internal tools and external vendor partnerships.
• Introduce scalable technology and automation solutions to improve global infrastructure deployment and maintenance.
• Define, document, and implement consistent processes across regions.
• Participate in a shared on-call rotation supporting 24/7 operational availability.
• Perform limited travel.

Requirements

• At least 4 years of experience in Linux systems administration.
• Experience with Juniper, Cisco, and DWDM network equipment.
• Experience managing and instructing remote contractors.
• Familiarity with standing up infrastructure in remote colocation facilities.
• Experience running and improving operational processes, including automation tooling, in a rapidly changing environment.
• Familiarity with data center operations such as deployment, migration, and decommissioning.
• Experience with complex data center or infrastructure projects.
• Experience installing and maintaining data center and IT infrastructure and DCIM tools.
• Comfortable handling basic program management responsibilities, including prioritization, planning, scheduling, and status reporting with tools such as JIRA.
• Strong verbal and written communication, problem-solving, attention to detail, and interpersonal skills.
• Ability to learn quickly and execute multiple tasks simultaneously.
• Ability to use Microsoft Excel and Google Sheets.
• Team-oriented and proactive.

Education

• Bachelor's degree preferred, with a technical background in engineering, computer science, or management information systems.

Nice-to-Haves

• Multilingual ability and experience working with infrastructure in multiple countries.
• Experience with remote lights-out and out-of-band access to data center resources.
• Linux certifications such as RHCSA.
• Network certifications such as CCNA or JNCIA.
• Configuration management systems such as SaltStack, Chef, Puppet, or Ansible.
• Scripting or software development experience in Bash, Python, or Go.
• Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, or Apache.
• Experience working within a large-scale SaaS vendor.