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Creative Director

143k – 318kSan Francisco, CABrand DesignOnsite10+ YOE
Summary

Lead Navan's in-house creative studio, setting global brand vision and scaling design, copy, video, and animation teams. Drive integrated campaigns across TV, digital, social, and events while championing AI-driven creative efficiency.

About the role

What You’ll Do

  • Own the Creative Vision: Drive the global creative strategy and brand consistency across all marketing assets, platforms, and physical experiences—from TV, OOH, Digital, and Social to flagships like our Navigate conference.
  • Lead a High-Output Engine: Oversee and scale our in-house design, copy, video, and animation team.
  • Integrate Creative into the Business: Help writers and designers deeply understand Navan’s business model, sales cycles, and customer pain points. You are fluent in the metrics of conversion and business impact, not just aesthetics.
  • Pioneer AI-Driven Efficiency: Act as a champion for generative innovation. You will operationalize AI tools to automate ideation, rapid prototyping, mood boarding, and asset generation—enabling your team to move 10x faster and stay focused on "big-rock" ideas.
  • Cross-Functional Partnership: Act as a strategic peer to Demand Generation, Sales, and regional teams to translate complex functionality into powerful, persona-centric campaigns.

What We’re Looking For

  • Seniority & Growth Experience: 10+ years of creative leadership with a proven track record of building and mentoring high-performing design/creative teams. You have scaled creative operations through significant growth inflections (e.g., Series C+, rapid headcount expansions, or post-IPO environments).
  • The "Scrappy-Scale" Paradox: Big-brand pedigree leading multi-channel, integrated campaigns for global brands, paired with an infrastructure-agnostic mindset. You don't need a massive agency bench to scale; your formative years were spent in fast-paced environments like newsrooms, agencies, or social-first shops.
  • Transparent Culture: You thrive in an environment of candor and assertive leadership. You provide direct, objective feedback and expect the same from your peers and team.
  • Conviction + Flexibility: You hold a "strong opinion, loosely held". You will fiercely defend the best creative concept, but you possess the humility and speed to pivot instantly when stakeholder needs or business data dictate a new direction.
  • Target Industry Background: Ideally, you have run creative inside design-forward travel/hospitality brands (e.g., Airbnb, Away, Expedia), category-norm-breaking B2B SaaS spaces (e.g., Stripe, Figma, Brex), or consumer lifestyle brands with a distinct B2B reach (e.g., Squarespace, Notion).
Skills
Creative DirectionBrand StrategyTeam LeadershipMulti-channel CampaignsAI ToolsDesignCopywritingVideo ProductionAnimationConversion Optimization
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