Court Reporter Relations Coordinator
Coordinate court reporter onboarding, inbox triage, and relationship management for a remote-first legal tech startup. Requires 3+ years in high-volume coordination or client relations, ideally with court reporting experience.
Responsibilities
- Serve as the operational backbone of a lean Provider Operations team by managing the inbox, onboarding, and court reporter relationships
- Triage and respond to incoming inquiries and support requests
- Handle court reporter onboarding support and ensure seamless experience from first contact through long-term engagement
- Coordinate events and support reporter relationship management
- Work cross-functionally with calendar, billing, and marketing teams
- Maintain smooth operations when team members are in the field
Requirements
- 3+ years of experience in high-volume onboarding, project coordination, community engagement, or customer/client relations
- Background in court reporting or legal services (preferred)
- Self-directed with ability to work autonomously
- Comfortable picking up tools quickly (Zendesk, Asana)
- Warm, professional presence for building strong court reporter relationships
Nice-to-Haves
- Experience with court reporting or legal services industry
- Prior use of Zendesk and/or Asana
Compensation & Benefits
- Competitive base salary: $70,500–$85,000
- Stock options / equity
- 100% premium coverage on some medical, dental, and vision plans
- Flexible PTO
- Home office setup support
- Wellness benefits
Operations Manager, Automation Development
Operations Manager building and scaling automation for healthcare claims workflows using SQL, APIs, scripts, and AI tools. Requires 2+ years in operations or data roles, strong SQL, and end-to-end project ownership.
Senior Associate, Program Management
Drive operational efficiency and process optimization as a liaison between business units. Lead cross-functional initiatives, develop roadmaps, and leverage data to improve systems and scalability in financial services.
Application Specialist
Owns homeowner application pipeline from intake through underwriting handoff. Reviews documentation, coordinates with vendors and internal teams, and ensures completeness and accuracy. Requires 1-3 years experience in loan processing or finance ops.
Associate, Conversions
Manage operational aspects of plan conversions and deconversions onto Vestwell's retirement savings platform, coordinating with advisors, sponsors, and custodians while handling asset transfers, trade settlements, and client data in CRM systems.