Catalog Operations Associate
Owns end-to-end product QA and retailer validation for Rokt Catalog, ensuring brand onboarding meets retailer quality and compliance standards while partnering with Product, Engineering, and AI teams.
Responsibilities
- Partner closely with Product and Engineering to help shape how AI is used within Catalog workflows — including prompt design, testing AI-driven outputs, and influencing the quality and direction of our product AI.
- Own brand/retailer product pipelines end-to-end from QA through retailer validation and live publish, ensuring product data meets retailer-specific requirements for accuracy, completeness, and compliance.
- Troubleshoot and resolve product, QA, and marketplace issues across retail partners, and communicate directly with brands to unblock onboarding questions and product issues quickly and clearly.
- Serve as the technical subject matter expert for Catalog QA workflows and retailer requirements, writing AI rules, improving tooling, and building scalable processes that reduce manual effort and rework.
Requirements
- Experience in QA, operations, e-commerce/marketplace onboarding, Shopify, or product data workflows, with strong troubleshooting skills across complex, multi-system environments.
- Curiosity around AI tools, prompting, workflow automation, or using AI to improve operational processes.
- Clear written communication and comfort working directly with external clients, with the ability to manage multiple workstreams while maintaining high quality standards.
Compensation & Benefits
- Target total compensation ranges from $75,000 - $136,000, including a fixed annual salary of $70,000 - $110,000, an employee equity plan grant, a variable target, and world-class benefits.
- Become a shareholder. Every Rokt’star gets equity in the company.
- Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!
- Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
- Dog-friendly office.
- Extra leave (bonus annual leave, sabbatical leave etc.).
- Work with the greatest talent in town.
- See the world! We have offices in New York, Seattle, Sydney, Tokyo and London.
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