Product Designer II

What you will do

• Own design projects end-to-end, from discovery and concepting through to launch with our Financial Incentives Team
• Design internal tools and user-facing features, collaborating with cross-functional teams to solve high-impact problems in payments, claims, and eligibility
• Lead and participate in user research efforts to bring user insights into every stage of the design process
• Translate complex workflows into intuitive, scalable experiences that improve efficiency for internal teams and delight our members
• Partner closely with Product and Engineering to shape roadmaps, define problem spaces, and advocate for thoughtful design solutions
• Contribute to and evolve our design system and component libraries
• Communicate design rationale clearly and effectively with stakeholders across the organization

The ideal candidate has

• 2–3+ years of experience designing digital products—ideally across both internal tools and consumer-facing applications
• Strong product thinking and systems-level problem-solving skills
• Experience with end-to-end design, from ideation and research through to polished UI and implementation support
• A clean and modern aesthetic sensibility—you design for clarity, simplicity, and delight
• Comfort working with component libraries, design systems, and prototyping tools
• Excellent communication and collaboration skills—you’re able to synthesize feedback and advocate for users
• A self-starting, humble mindset—you seek out feedback, challenge assumptions, and iterate based on real-world evidence
• A willingness to “roll up your sleeves” and do whatever is necessary to ensure success
• Experience working in a rapidly evolving startup environment
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback