Strategic Accounts Executive (Mid-Market)

What you will do

• Own the process to retain and upsell Garner’s small and mid-market employer clients (250 - 1,000 lives)
• Collaborate with Account Managers to ensure clients receive an excellent experience and achieve expected results
• Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance
• Establish and manage key strategic broker and client relationships
• Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks
• Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI
• Drive improved Net Revenue Retention and other KPIs for your book of business

The ideal candidate has

• Deep health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance
• 4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space
• A deep commercial focus with proven results of achieving retention and upsell targets year over year
• A self-starter mentality with the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment
• Excellent communication, presentation, and articulation skills
• Demonstrated ability to solve problems in ambiguous strategic situations
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Compensation

• Target base compensation range: $125,000 - $165,000
• Bonus-eligible
• Eligible for equity incentive plan
• Competitive benefits including flexible PTO, Medical/Dental/Vision, 401(k) with company match, flexible spending accounts, Teladoc Health