Business Operations & Strategy Manager
Own and drive high-impact, cross-functional initiatives in commercial strategy, pricing, international expansion, and business systems at a high-growth SaaS company. Requires 4+ years in strategy/ops or analytical roles, strong quantitative skills, and comfort with ambiguity.
Key Responsibilities
- Reshaping pricing and packaging strategy
- Expanding the company to APAC through Singapore
- Scoping and sizing new commercial opportunities
- Driving cross-company AI adoption initiatives
- Performing deep-dive data analysis to identify opportunities and mitigate challenges
- Partnering with RevOps to mature GTM infrastructure
- Reducing rework and duplication in business systems
Requirements
- 4+ years of experience in business or strategy operations, strategy consulting, investment banking, venture capital, or a similarly analytical and execution-oriented role at a high-growth tech company
- Demonstrated ability to own complex, cross-functional projects from diagnosis through to completion
- Strong quantitative skills; comfortable doing your own data analysis without needing a dedicated analyst
- Familiarity with SaaS business models, GTM systems, and how a B2B company generates and retains revenue
- Clear, concise written communication — much of the cross-functional work happens async and in writing
- High tolerance for ambiguity, paired with the judgment to know when to move and when to ask
- Intellectual curiosity and a low tolerance for leaving known problems unaddressed
Nice to Have
- Actual first-hand experience using Tailscale
- Experience at a PLG company and/or first-hand experience with popular PLG projects
- Experience at a Series C or similarly-sized tech company (200-500 employees)
- Experience with Salesforce, Snowflake, Looker, Hex, or similar GTM and analytics tooling
- Comfort with AI-assisted workflows and an instinct for where automation creates real leverage versus noise
- Experience at a company that has gone through a pricing transition, international expansion, or similar structural growth milestone
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