Business Operations Coordinator

Responsibilities

CEO & Executive Support

• Manage the CEO's calendar, inbox triage, travel logistics, and meeting preparation
• Coordinate with leadership team members across time zones to drive scheduling and follow-through
• Own internal and external correspondence on behalf of the CEO with precision and professionalism
• Prepare materials, agendas, and briefing documents for leadership meetings, board updates, and external engagements
• Manage confidential information with discretion

Accounts Payable & Financial Operations

• Process vendor invoices, expense reimbursements, and payment runs with accuracy and timeliness
• Maintain vendor records and manage AP workflows in coordination with finance leadership
• Support month-end close activities including invoice reconciliation and accrual documentation
• Own Ramp (corporate card platform) administration: card management, expense categorization, and receipt compliance
• Serve as the day-to-day liaison to ENFOS’s banking relationships for operational needs

Payroll & HR Onboarding

• Administer payroll processing through Rippling, ensuring accuracy and on-cycle delivery
• Own the new hire onboarding workflow: offer letter coordination, system provisioning, Day 1 readiness, and benefits enrollment
• Manage employee offboarding including system deprovisioning, equipment retrieval, and final pay coordination
• Serve as the primary point of contact with Human Interest (401k) for employee enrollment and plan administration
• Maintain employee records, employment documentation, and HR compliance files with meticulous organization

Systems Administration

• Own admin access and day-to-day administration for core operational systems: Rippling (HRIS, payroll, benefits, device management), Microsoft 365 (user provisioning, license management), Ramp (corporate cards, expense management), Navan (travel and expense booking), Workable (applicant tracking), Checkr (background screening), PandaDoc (contract execution and document management), Scribe (process documentation), Nextiva (business phone), VacationTracker (PTO management)
• Serve as the internal point of contact for access requests, troubleshooting, vendor renewals, and license optimization

Events & Office Operations

• Plan and execute company events including all-hands meetings, team offsites, client visits, and milestone celebrations
• Own logistics for the Fulton Market office: vendor relationships, supplies, facilities coordination, and Day 1 setup for new hires
• Coordinate team travel and accommodation for company events and conferences
• Manage company swag, branded materials, and gifting programs

Requirements

Required

• 3 to 5+ years in management consulting, chief of staff, controller, or business operations role
• Demonstrated ability to own multiple high-stakes operational workstreams simultaneously without loss of quality or follow-through
• Strong financial acumen: comfortable with AP workflows, expense management, payroll mechanics, and basic accounting operations
• Exceptional organizational instincts with a documented, systematic approach to managing complexity across people, vendors, and systems
• Proficiency with modern business tools: Microsoft 365, Slack, and cloud-based SaaS platforms
• Discretion with sensitive information including compensation, personnel matters, and strategic plans
• Based in or willing to commute to Chicago’s Fulton Market neighborhood five days per week

Preferred

• Experience in a high-growth SaaS or technology company where process infrastructure was built, not inherited
• Background in financial operations, controller functions, or consulting with cross-functional project ownership
• Hands-on experience with Rippling, Ramp, or comparable HRIS and expense platforms
• Exposure to payroll processing, HR onboarding workflows, or benefits administration
• Experience coordinating internal events and offsites for growing teams

Compensation & Benefits

• Salary range: $90,000 to $125,000 based on experience
• Opportunity for discretionary annual bonus
• Stock options granted at time of hire
• Comprehensive benefits package including medical, dental, vision, and 401(k)