Business Analyst

Duties & Responsibilities

Requirements Elicitation and Analysis

• Learn and document business processes and functional workflows
• Facilitate workshops, interviews, and working sessions with Product Owners, users, and stakeholders to gather requirements
• Translate business needs into clear, actionable artifacts such as user stories and acceptance criteria, behavior-driven development (BDD)-style specifications, workflow diagrams and process flows, and use cases
• Ensure requirements are complete, testable, and aligned with program goals
• Define test scenarios, test cases, and acceptance criteria based on requirements
• Execute and document results of various types of testing, including functional and regression testing
• Collaborate with Engineering and QA teams to validate that implemented solutions meet documented requirements

Agile Delivery and Team Collaboration

• Work as an embedded member of a cross-functional Agile team
• Participate in and help facilitate sprint planning, backlog refinement, reviews, and retrospectives
• Partner closely with Product Managers and SMEs to clarify scope, priorities, and dependencies
• Collaborate with UX Designers and Researchers to ensure requirements align with user needs and usability goals
• Communicate requirements, decisions, risks, and progress to the team
• Serve as a liaison between business stakeholders and technical teams, ensuring shared understanding and alignment

Required Skills and Experience

• Bachelor’s degree in Business, Management, Computer Science, or a related field (or equivalent experience)
• 5+ years of experience in business analysis for web-based or digital applications
• Experience working in Agile/Scrum environments
• Strong experience gathering, documenting, and validating requirements
• Experience performing or supporting manual and exploratory testing of web applications and services
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience supporting federal government or large enterprise systems
• Experience with data-intensive or workflow-driven applications
• Familiarity with BDD practices and tools
• Scrum Master certification or other Agile certifications
• Experience in healthcare, life sciences, or regulated environments

Benefits and Salary

• Competitive benefits package, including medical, dental, and vision coverage; a 401(k) plan with employer contribution; paid holidays, vacation, and tuition reimbursement
• Targeted salary range: $110,000 - $125,000