Lead AI evaluation for Figma's AI-powered products. Define quality metrics, build human + automated eval frameworks (rubrics, golden datasets, LLM-as-judge), manage a small team, and deliver decision-ready insights to Product, Design, and Engineering stakeholders.
258k – 348k
Hybrid10+ YOEAI Research
About the role
What you'll do at Figma
Own AI evaluation methods and operations for Figma's AI-powered experiences — define quality dimensions, design how we measure them, and turn results into decision-ready signal
Build and maintain evaluation frameworks, rubrics, golden datasets, and quality bars, combining human evaluation with automated/model-based approaches (e.g., LLM-as-judge) where appropriate
Partner with engineering to stand up repeatable, reproducible evaluation pipelines and regression testing, so evaluation is a routine part of how AI features are built and shipped
Produce clear readouts and dashboards that let stakeholders confidently make go/no-go and prioritization decisions
Socialize a shared definition of quality so evaluation standards are adopted across teams rather than re-invented — and advocate for evaluation as a strategic partner in the product process
Manage a small team to execute our AI evals in partnership with contractors, internal staff, and/or LLMs
Requirements
10+ years of experience in product, research, applied research, or a closely related field, including 2+ years of management experience
Direct, hands-on experience owning the evaluation of AI/LLM-powered products
Expertise designing and running AI evaluation — human evaluation programs, rubric and benchmark/golden-dataset construction, inter-rater reliability — and sound judgment about when and how to apply automated/model-based approaches (e.g., LLM-as-judge), including their limitations
Strength across both qualitative and quantitative methods, comfort with data and metrics, and the ability to reason about model behavior
Demonstrated success in identifying the riskiest assumptions behind an ambiguous quality question, prioritizing them, and designing right-sized evaluation to build confidence
A proven track record of gaining buy-in from executive and cross-disciplinary stakeholders — transcending methodology to articulate a larger user story and the "so what" to inspire action
Nice-to-haves
Experience building or co-building automated evaluation pipelines and regression testing in partnership with engineering, or familiarity with eval tooling (e.g., Braintrust, LangSmith, DeepEval, or equivalents)
Experience standing up a new function, practice, or discipline from scratch
2+ years in product design, user-centric product management, data science, product development, and/or front-end engineering
A familiarity and depth of experience using Figma's products
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