Manager II, Client Account Manager

What you'll do

• Lead, mentor, and develop a team of Agency Account Managers, driving performance and exceeding revenue and retention targets across the agency portfolio
• Own a portfolio of strategic agency relationships, serving as the senior point of contact for key stakeholders across investment, strategy, and account leadership
• Build and maintain strong, long-lasting agency partnerships by deeply understanding client portfolios, planning cycles, measurement priorities, and commercial models
• Develop and execute agency account plans to drive adoption of tvScientific, increase share of wallet, and unlock multi-brand and multi-business-unit expansion
• Proactively identify and pursue upsell and cross-sell opportunities, including new brands, incremental budgets, testing roadmaps, and advanced measurement, to maximize revenue potential
• Oversee campaign strategy, optimization, and measurement plans to ensure agencies consistently deliver strong performance outcomes to their clients
• Serve as a trusted advisor to agency partners, providing POVs on CTV, programmatic, performance media, and measurement best practices in QBRs, JBPs, and senior-level reviews
• Partner closely with Sales, Marketing, and Product to translate agency needs into scalable solutions, packaging, and positioning that resonate with planners, buyers, and client leads
• Monitor and analyze performance across agency books of business, delivering insights and recommendations that shape both agency-level and client-level strategy
• Stay ahead of agency industry trends, holding company structures, evolving buying models, and competitive dynamics to proactively address partner needs
• Help shape and evolve our Agency Go-To-Market strategy, including playbooks, packaging, and commercial enablement materials

What we're looking for

• 7+ years of experience in sales or account management within digital advertising or performance marketing, with a strong focus on agency accounts
• Proven track record of managing and growing agency client accounts, exceeding sales targets, and driving revenue growth
• Deep understanding of performance marketing principles, the CTV advertising ecosystem, and the broader digital media landscape, including how agencies plan, buy, measure, and report
• Experience managing enterprise-level agency relationships with complex accounts and large budgets
• Exceptional communication and interpersonal skills, with the ability to build rapport, influence senior stakeholders, and navigate complex client relationships
• Strategic thinker with the ability to develop and execute account plans, identify portfolio-level opportunities, and drive initiatives that achieve business objectives
• Analytical mindset with the ability to interpret data, assess campaign and portfolio performance, and deliver actionable insights to agency partners and their clients
• Comfortable leveraging AI tools to enhance productivity, streamline workflows, and surface insights, using technology as an additive layer to sharpen decision-making and elevate client strategy
• Results-driven and client-focused, with a genuine passion for delivering exceptional service and value to agencies and their client rosters
• Bachelor's degree in Business, Marketing, Advertising, or a related field; MBA or advanced degree is a plus

Compensation & Benefits

• Base salary range: $114,499—$235,734 USD
• Position is also eligible for equity and incentive compensation