Strategic Account Executive 4

Responsibilities

• Manage and expand some of our most important Retail customer accounts, by focusing on the total account relationship across the Twilio platform.
• Develop, drive, and execute account strategy to consistently deliver strong revenue gross margin, and gross profit results.
• Help customers unlock value seamlessly across our portfolio by partnering closely with the Specialist Sales organization to leverage deep technical and domain expertise for complex deals.
• Serve on a cross-functional account team including Product Specialists, Value Engineering, and Customer Value specialists to drive solution adoption.
• Run a disciplined forecast, consistently achieve goals, and drive profitable revenue growth.
• Run highly consultative sales cycles to move past transactional vendor relationships and become a strategic partner.
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.
• Stay current with industry changes and collaborate with your team and peers to learn and share best practices.

Qualifications

Required:

• Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
• Accountable for the total account relationship, including pipeline generation, customer acquisition, and multi-product solution adoption.
• Comfortable working with business and highly technical leaders, while acting as a strategic partner to help them unlock value across the Twilio portfolio.
• Analytical account development strategy based on making multi-product selling the default sales motion.
• Demonstrated track record of managing business forecasts and financial models.
• Entrepreneurial mindset with appetite to define processes and build programs.
• Record of delivering portfolio revenue and gross profit results, especially for large-scale and enterprise customers.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications and data platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization.
• Software, SaaS, CPaas or PaaS selling experience.

Compensation

This role is eligible to earn commissions. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Note: Compensation ranges provided only for specific states (role not eligible in many states including CA, CO, etc.). Ranges vary by location:

• Colorado, Hawaii, Minnesota or Vermont: $132,192 - $165,240
• Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536 - $174,420
• New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880 - $183,600