What You'll Do
- Develop and implement the company's QMS, ensuring compliance with ISO 9001 and other relevant certifications.
- Hiring, managing, and developing a Quality Engineering team
- Assist in defining the quality vision, objectives, roadmap, and metrics, aligning them with business goals.
- Establish and maintain the QMS for all of Atomic Machines, encompassing both product devices and the AMP manufacturing platform, including the feedback loop
- Champion "Quality at the Source" in manufacturing, designing processes to minimize rework, escapes, and variation.
- Implement in-process and end-of-line inspection methods, test coverage, and statistical process control (SPC).
- Build systems to monitor yield, scrap, and rework trends, and lead improvement initiatives.
- Establish processes for incoming and outgoing inspection and test, and oversee the management of non-conforming materials.
- Lead efforts to improve the overall equipment effectiveness of the AMP platform to meet internal targets.
- Perform regular audits of AMP manufacturing facilities to ensure consistent operations and adherence to quality standards.
- Engage on customer quality concerns, leading structured issue resolution (e.g., 8D, RCA, FMEA).
- Drive customer complaint resolution processes, product recall decision-making, and communication protocols.
- Interface with customers directly, presenting RCCA, action plans, and answering
- Establish and maintain quality KPIs/dashboards across development, manufacturing, and field performance (e.g., yield, DPPM, escapes, audit findings, reliability).
- Set up regular quality reviews with cross-functional teams to provide transparency into trends, risks, and mitigation plans.
- Build and manage internal audit and continuous improvement programs.
- Establish and monitor quality metrics for AMP and the devices it will produce.
- Track recurring issues, perform root cause analysis, and ensure corrective actions are implemented.
- Develop and implement a feedback mechanism from the device to the AMP.
- Collaborate with Operations teams to establish and monitor performance metrics, ensuring that actions are taken to improve performance.
- Lead Atomic Machines through all relevant third-party certifications, such as UL and ISO.
- Help recruit, lead, and develop a high-performing quality and reliability team.
- Collaborate cross-functionally with engineering, manufacturing, supply chain, product, and customer service teams to embed quality discipline.
- Foster a culture of ownership, accountability, and continuous improvement throughout the organization.
- Establish Product Quality Plans (PQPs) for all new products with input from the Devices team.
- Participate in design reviews at each project milestone and act as a required approver for all design gates.
What You'll Need
- 6-10+ years in progressive quality roles with experience leading teams of 2 or more is a bonus.
- Demonstrated expertise in the development, deployment, and scaling of Quality Management System (QMS) frameworks such as ISO 9001, from early-stage startups through growth. Experience leading ISO audits and maintaining certification is required.
- Deep experience with Root Cause and Corrective Action (RCCA) methodologies, including FMEA, 8D, 5 Whys, fishbone/Ishikawa diagrams, and statistical tools for failure analysis and prevention, with a particular focus on sustaining corrective actions and driving them back to the source.
- Proven success in establishing quality processes that scale from Research and Development (R&D) and New Product Introduction (NPI) through volume manufacturing.
- Hands-on experience with supplier qualification, audits, incoming inspection protocols, Production Part Approval Process (PPAP), and supplier scorecard systems.
- Familiarity with Design for Manufacturability (DFM) principles and their impact on quality, manufacturability, and yield at scale.
- Proficiency with Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), and Enterprise Resource Planning (ERP) systems; adept at driving closed-loop quality feedback into engineering and operations.
- Strong execution skills and the ability to lead and influence cross-functional teams, including engineering, manufacturing, supply chain, and customer support.
- Exceptional written and verbal communication skills, with strong emphasis on documentation quality and the ability to drive clear reporting of quality metrics and decisions.
- Creative, autonomous, and resilient in ambiguous situations; demonstrates strong initiative and the ability to deliver tangible progress amid change.
- A first-principles mindset—questioning assumptions, reframing problems from the ground up, and approaching challenges with foundational understanding rather than relying solely on precedent.
- Bachelor's degree in Engineering, Physics, or a related technical field is required; Master's degree is preferred.
Compensation: Salary Range $150,000—$200,000 USD, plus equity and benefits.