Program Manager, Agentic Commerce Go-to-Market

Responsibilities

• Own the operating cadence of the Agentic Commerce GTM function, including driving weekly cross-functional GTM meetings like GTM SteerCo and pipeline
• Serve as connective tissue across all GTM workstreams, maintaining a unified view of progress, blockers, and dependencies
• Identify process gaps or inefficiencies across GTM workstreams and drive improvements
• Stay updated on product developments to ensure GTM roadmap is aligned with product strategy
• Sharpen multi-party execution across agents and sellers to ensure Stripe delivers a first class experience and enables pilots and betas to graduate to scaled onboarding and eventual self-serve
• Drive merchants towards integration readiness by coordinating across product, engineering, professional services, legal, sales, and more; proactively identify risks and help unblock
• Manage launch readiness for key agent partner launches ensuring our field, our partners, and our users are prepared for go-live
• Work with Product S&O to define and track the right GTM KPIs
• Build and maintain program tracking systems, dashboards, and reporting to give pipeline and progress visibility to senior stakeholders (e.g., RTBR)
• Partner with SSO and F&S to develop forecasts and drive planning

Requirements

• 7+ years of experience in program management, sales operations, business operations, or a related GTM operations role — ideally at a high-growth technology or payments company
• Demonstrated ability to manage complex, multi-work stream programs involving 5+ cross-functional stakeholders simultaneously, without direct authority
• Strong written and verbal communication skills — synthesize ambiguous situations into crisp updates, and write clearly for both executive and working-level audiences
• Proven track record of building and running operational systems from scratch: project trackers, meeting cadences, reporting frameworks, and decision-making infrastructure
• High ownership and accountability — proactively identify what needs to be done and do it without waiting to be asked

Nice-to-Haves

• Experience working on GTM programs for emerging product categories — ideally AI, developer platforms, fintech, or payments infrastructure
• Familiarity with enterprise go-to-market motions, including partner/alliance programs, professional services, and solutions architecture teams
• Experience building or scaling self-serve and scaled onboarding programs alongside a product team
• Strong analytical instincts — pull data, build dashboards, and frame problems quantitatively