Account Manager

What You'll Do

• Engage with inbound leads to provide compliant information while connecting with empathy to understand each homeowner's circumstances
• Serve as a single point of contact throughout the investment process – providing status updates, responding to questions, requesting documentation – while maintaining a high volume of daily calls
• Coordinate with internal teams (processors, underwriters, etc.) to ensure efficient processes for homeowners
• Manage your pipeline using Salesforce and Hometap's proprietary Hub, keeping applications up to date and communicating next steps to homeowners and internal stakeholders
• Become an expert in Hometap's home equity investment (HEI) product and unique sales approach, actively participating in training and ongoing coaching
• Meet and exceed monthly and quarterly sales goals
• Stay current on the competitive landscape and collaborate with colleagues across originations, marketing, and legal to resolve questions and improve the homeowner experience

What You Bring

• 2+ years in a quota-carrying sales role with demonstrated closing experience
• Experience managing a full sales cycle end-to-end, from initial outreach through contract/agreement execution
• Track record of meeting or exceeding sales targets
• Excellent written and verbal communication skills with strong attention to detail
• Technical aptitude to master internal tools; Salesforce experience is a plus
• Ability to thrive in a fast-paced environment and adapt quickly to changing priorities
• Strong ethical judgment and commitment to regulatory compliance
• Willingness to become NMLS licensed (Hometap will sponsor); active NMLS licensing is a plus
• A collaborative, team-oriented approach

Compensation & Benefits

• On-target compensation: $100,000 with uncapped earning potential
• Meaningful equity package
• Generous medical, dental, and vision coverage
• Work-from-home stipend
• Parental leave
• Generous PTO