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HiveHiveSan Francisco, CA

Data Center Technician

Maintains and expands data centers supporting AI/ML infrastructure by installing, troubleshooting, and repairing servers, networks, and hardware. Requires 3-5 years data center experience, Linux knowledge, physical lifting ability, and on-call availability.

Salary not listed
On-site3+ YOEDevOps / SRE

About the role

Responsibilities

  • Install and upgrade data center equipment racks, including switches, routers, monitoring systems and other large scale networking gear
  • Monitor, audit, and perform ongoing diagnostics, maintenance, and/or decommissioning on existing and new data center servers and network infrastructure
  • Maintain integration and deployment tooling
  • Participate in on-call rotation and root cause analysis as needed to respond to server, network, and hardware issues
  • Maintain an inventory and event logs of data center processes
  • Complete assigned tickets to uphold tight SLAs and respond to requests in a timely manner
  • Report actual or suspected security and/or policy violations/breaches to an appropriate authority

Requirements

  • Associate’s Degree or equivalent practical experience and knowledge of various Linux Distros
  • Minimum 3-5 years of experience in data center environments, operations, IT, or related fields
  • Ability to work long and/or on-call shifts that may include evenings/nighttimes, weekends, and/or holidays
  • Ability to physically lift equipment at least 50 pounds
  • Exceptional attention to detail and ability to troubleshoot intricate terminal systems, swap out failed components, and repair servers (discrete/rack-based)
  • Knowledge of the installation of software and firmware updates, OS, PXE
  • Familiarity with RAID, SAN, x86 architecture, Command Line Interface, Boot Processes, GRUB/LILO, File Systems, network device and protocol configuration
  • RMA processing and coordination with the Logistics Team
  • Handle storage media/Data Bearing Device (DBD) Reconcile/Physical Audits
  • Flexibility to travel to various data centers as needed

Preferred Qualifications

  • Applicable certifications: CompTIA (Server+, Network+) or CCNP
  • Networking: TCP/IP, ICMP, SSH, DNS, HTTP, SSL/TLS, Storage systems, RAID, distributed file systems, NFS/iSCSI/CIFS
  • Core OS Services: SSH, telnet, FTP, NFS, DNS, DHCP, LDAP
  • Experience with NVIDIA GPU linux software stack
  • Configuration Management - Chef
  • Version Control - GitHub
  • Containerization - Docker
  • Container Orchestrators - Mesosphere/Kubernetes
  • Virtualization - QEMU/KVM
  • Network hardware - Arista/Cisco/Fortinet

Skills

LinuxRaidSanX86 ArchitectureCommand Line InterfacePxeNvidia GpuDockerKubernetesChefGitHubCiscoAristaNfsSsh

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