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Pomelo CarePomelo CareUnited States

Director, Compliance and Privacy

Lead day-to-day HIPAA privacy and clinical compliance operations for a maternal health startup. Personally investigate complex breaches, operationalize privacy laws into workflows, manage the team, and serve as escalation point for compliance issues. Requires 7+ years healthcare compliance/privacy experience.

180k – 210k/yr
Remote7+ YOEOther

About the role

What You'll Do

  • Directly lead and execute the day-to-day operations of the HIPAA privacy program, including personally conducting, documenting, and managing complex breach and privacy incident investigations.
  • Oversee the state privacy law program (CCPA/CPRA), ensuring data subject access requests (DSARs) and consent management workflows are executed flawlessly.
  • Manage and triage operational volume, logging into intake tools and Slack channels alongside the team to ensure compliance inquiries and incidents are resolved efficiently.
  • Provide daily operational guidance and decision-making support to the compliance team, serving as the primary escalation point for ambiguous or complex compliance questions.
  • Oversee the clinical and regulatory compliance work-stream, managing billing and coding compliance, state licensure, and health plan contractual obligations.
  • Serve as the primary operational interface with legal and compliance colleagues to translate complex legal requirements into practical, live workflows for our clinical and business partners.
  • Drive the execution of the annual Compliance Work and Audit Plan to proactively identify, monitor, and remediate potential risks across the business.
  • Manage and develop direct reports as the compliance organization scales, fostering a high-performing team culture of accountability and mentorship.

Who You Are

  • 7+ years of experience in healthcare compliance or privacy, specifically within a clinical or medical group environment.
  • Deep expertise in HIPAA and HITECH, strong working knowledge of state privacy laws like CCPA/CPRA.
  • A proven track record as an investigator, with extensive experience managing complex healthcare compliance and privacy intakes from discovery to final disposition.
  • A track record of “operationalizing” rules. You don’t just read the law; you build the checklists and workflows that make it work for a busy team.
  • High empathy for members and care teams, with the ability to communicate complex rules in a clear and supportive way.
  • A “player-coach” mindset - you have the executive presence to command a room, but you genuinely enjoy doing the tactical work and aren’t afraid to dig into ticketing queues and spreadsheets.
  • A certification in healthcare compliance (CHC) or privacy (CHPC/CIPP) is strongly preferred.

Skills

HIPAAHitechCCPACpraDsarsCompliance InvestigationsHealthcare CompliancePrivacy Program ManagementAudit PlanningChcChpcCipp

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