Senior Partnerships Manager, Health Plans

What You'll Do

• Process improvement / streamlining systems (ideally with AI)
• Lead external meetings and build credibility with health plan stakeholders as a trusted business partner
• Collaborate cross-functionally to lead customers through the Sprinter Health customer journey to achieve strong customer satisfaction, adoption, and partnership success
• Partner with each customer to define and track measurable success plans with clear outcomes; ensure cohesive communication across internal and customer audiences at all levels
• Use customer data and patient feedback to articulate the Sprinter Health value and make recommendations for partnership optimization
• Drive annual revenue targets and coordinate renewals of designated customer contracts
• Proactively identify customer risks and partner cross-functionally to recommend solutions and action plans to improve customer health
• Analyze partnership performance data, surface trends, and translate findings into actionable recommendations for your accounts
• Proactively identify expansion opportunities across your portfolio and partner with senior leaders to pursue them

What You'll Bring

• 3-5 years of experience in management consulting, enterprise partnerships, business operations, or investment banking with a focus on the healthcare vertical (Payors, Health Systems, Etc.)
• Self-starter with a strong orientation toward problem-solving with a systematic and managed approach; experience building 0-to-1 systems
• Experience working cross-functionally with partnerships, operations, product, and other cross-functional teams
• Urgency in execution and tendency toward speed with the ability to adapt and change
• Strong empathy for customers
• Comfortable with ambiguity and working autonomously, managing multiple deadlines effectively
• Excellent communicator, both verbally and in writing
• Strong executive presence and business acumen including experience working in a B2B environment
• Proven ability to influence through persuasion, negotiation, and consensus building
• Track record of identifying and closing expansion opportunities within a portfolio of accounts

What We Offer

• Meaningful pre-IPO equity
• Medical, dental, and vision plans 100% paid for you and your dependents
• Flexible PTO + 10 paid holidays per year
• 401(k) with match
• 16-week parental leave policy for birthing parent, 8 weeks for all other parents
• HSA + FSA contributions
• Life insurance, plus short and long-term disability coverage
• Free daily lunch in-office
• Annual learning stipend